Coaching for Leadership Case Study Workbook

Laurence S. Lyons, Ph.D MSc, has a wealth of hands-on organizational experience as team leader, line manager, staffer, technical director, marketing manager, and strategist. For the last twenty years Larry has worked with leadership teams and executives as an independent strategy consultant and leadership coach to become recognized as a renowned thought leader. A library of his work is available at www.lslyons.com.

• About the Author xiii Foreword by Marshall Goldsmith xvForeword by Sarah McArthur, President, Dr. Fink’s Fan Club xviiDedication to Richard Beckhard xixLaunch PadIntroduction 1How to Get the Most Out of Dr. Fink’s Leadership Casebook 3THE UNGUIDED TOUR for the General Reader 5THE GUIDED TOUR for Corporate Citizens and Students of Organizational Life 6THEME PARK ARCHITECTURE for Educators, Teachers, and Trainers 8Dr. Fink’s Leadership CasebookCASEFILE-1. Critical Questions 15Basic Consulting SkillsCASEFILE-2. Musical Fish 21Ethical Myths and RealitiesCASEFILE-3. Matilda’s Bitter-Sweet Taste of Success 29Putting Feedback in ContextCASEFILE-4. Fat Sid’s Big Problem 35Post-Merger madnessCASEFILE-5. Corporate Citizen, Dearly Departed 43Doing the Right ThingCASEFILE-6. No Mistake 49A Collection of Feedback SystemsCASEFILE-7. Invasion 57The Case for Situational IntelligenceCASEFILE-8. The Undertaker 63Sometimes It’s Better Just to Walk AwayCASEFILE-9A. The Upside Down Logic Cost Center Management 69Counter-Intuitive SystemsCASEFILE-9B. The Inculcation Calculation 75The Ethics of VarianceCASEFILE-10. It All Depends 83Roughly Right or Precisely WrongCASEFILE-11. Oh Happy Tuesday 89A Study in DeceptionCASEFILE-12. Midnight Express 111A Strange Case at the End of the ContractEpilog 115TheoryGuide to Organizational Life 121Situational Intelligence 124How to Think Like Fink 125Practitioner Briefing 139Appendix: The Tetrad 143About the Illustrator 148Acknowledgments 151Glossary 155References 159Index 161

Select Guide Rating