Samhälle & debatt
Pocket
Know Your Customer
Robert B Woodruff • Sarah F Gardial • Robert B Woodruff • Sarah F Gardial
519:-
Uppskattad leveranstid 5-10 arbetsdagar
Fri frakt för medlemmar vid köp för minst 249:-
Intended for business students and managers who want to become more customer-oriented, this book focuses on helping managers develop information skills for understanding customers' perceptions of value and satisfaction.
- Format: Pocket/Paperback
- ISBN: 9781557865533
- Språk: Engelska
- Antal sidor: 360
- Utgivningsdatum: 1996-04-12
- Förlag: John Wiley & Sons Inc