Patricia W. Ingraham is professor of public administration and political science at the Maxwell School of Citizenship and Public Affairs, Syracuse University, author of The Foundation of Merit: Public Service in American Democracy, and coeditor of numerous books. Laurence E. Lynn, Jr., is chair and professor of Public Affairs at the George Bush School of Government and Public Service at Texas A&M University, and coauthor of Improving Governance: A New Logic for Empirical Research.

• Part One: Choosing a Conceptual Lens 1. Governance as an Organizing Theme for Empirical ResearchCarolyn J. Heinrich, Carolyn J. Hill, and Laurence E. Lynn, Jr. 2. Framing High Performance and Innovativeness in Government: A Review and Assessment of ResearchHal G. Rainey and Jay Eungha Ryu Part Two: Social Program Service Delivery: Identifying the Linkages in Diverse Settings 3. Alternative Governance Structures for Welfare Provider NetworksJo Ann G. Ewalt 4. Governance, Evidence-Based Practice and Performance in Substance Abuse Treatment ProgramsCarolyn J. Heinrich 5. Can Casework Design Choices Improve Outcomes for Clients Who Are Difficult to Employ? Evidence From Welfare-To-Work OfficesCarolyn J. HillPart Three: Government Organizations: Identifying the Linkages in Diverse Settings 6. Management and Performance Outcomes in State GovernmentAmy Donahue, Willow S. Jacobson, Mark D. Robbins, Ellen V. Rubin, and Sally C. Selden 7. Linking Dimensions of Public Sector Leadership to PerformancePatricia W. Ingraham, Jessica E. Sowa, and Donald P. Moynihan Part Four: The Map for Future Analysis 8. Putting Performance Measurement in ContextEdward T. Jennings, Jr. and Meg Patrick Haist 9. Conceptual Issues in Modeling and Measuring Management and Its Impacts on PerformanceKenneth J. Meier and Laurence O'Toole, Jr. 10. Analyzing Management Structures and Systems in a Governance Framework: What Have We Learned?Patricia W. Ingraham

Patricia W. Ingraham is professor of public administration and political science at the Maxwell School of Citizenship and Public Affairs, Syracuse University, author of The Foundation of Merit: Public Service in American Democracy, and coeditor of numerous books. Laurence E. Lynn, Jr., is chair and professor of Public Affairs at the George Bush School of Government and Public Service at Texas A&M University, and coauthor of Improving Governance: A New Logic for Empirical Research.

• Part One: Choosing a Conceptual Lens 1. Governance as an Organizing Theme for Empirical ResearchCarolyn J. Heinrich, Carolyn J. Hill, and Laurence E. Lynn, Jr. 2. Framing High Performance and Innovativeness in Government: A Review and Assessment of ResearchHal G. Rainey and Jay Eungha Ryu Part Two: Social Program Service Delivery: Identifying the Linkages in Diverse Settings 3. Alternative Governance Structures for Welfare Provider NetworksJo Ann G. Ewalt 4. Governance, Evidence-Based Practice and Performance in Substance Abuse Treatment ProgramsCarolyn J. Heinrich 5. Can Casework Design Choices Improve Outcomes for Clients Who Are Difficult to Employ? Evidence From Welfare-To-Work OfficesCarolyn J. HillPart Three: Government Organizations: Identifying the Linkages in Diverse Settings 6. Management and Performance Outcomes in State GovernmentAmy Donahue, Willow S. Jacobson, Mark D. Robbins, Ellen V. Rubin, and Sally C. Selden 7. Linking Dimensions of Public Sector Leadership to PerformancePatricia W. Ingraham, Jessica E. Sowa, and Donald P. Moynihan Part Four: The Map for Future Analysis 8. Putting Performance Measurement in ContextEdward T. Jennings, Jr. and Meg Patrick Haist 9. Conceptual Issues in Modeling and Measuring Management and Its Impacts on PerformanceKenneth J. Meier and Laurence O'Toole, Jr. 10. Analyzing Management Structures and Systems in a Governance Framework: What Have We Learned?Patricia W. Ingraham

Patricia W. Ingraham is professor of public administration and political science at the Maxwell School of Citizenship and Public Affairs, Syracuse University, author of The Foundation of Merit: Public Service in American Democracy, and coeditor of numerous books. Laurence E. Lynn, Jr., is chair and professor of Public Affairs at the George Bush School of Government and Public Service at Texas A&M University, and coauthor of Improving Governance: A New Logic for Empirical Research.

• Part One: Choosing a Conceptual Lens 1. Governance as an Organizing Theme for Empirical ResearchCarolyn J. Heinrich, Carolyn J. Hill, and Laurence E. Lynn, Jr. 2. Framing High Performance and Innovativeness in Government: A Review and Assessment of ResearchHal G. Rainey and Jay Eungha Ryu Part Two: Social Program Service Delivery: Identifying the Linkages in Diverse Settings 3. Alternative Governance Structures for Welfare Provider NetworksJo Ann G. Ewalt 4. Governance, Evidence-Based Practice and Performance in Substance Abuse Treatment ProgramsCarolyn J. Heinrich 5. Can Casework Design Choices Improve Outcomes for Clients Who Are Difficult to Employ? Evidence From Welfare-To-Work OfficesCarolyn J. HillPart Three: Government Organizations: Identifying the Linkages in Diverse Settings 6. Management and Performance Outcomes in State GovernmentAmy Donahue, Willow S. Jacobson, Mark D. Robbins, Ellen V. Rubin, and Sally C. Selden 7. Linking Dimensions of Public Sector Leadership to PerformancePatricia W. Ingraham, Jessica E. Sowa, and Donald P. Moynihan Part Four: The Map for Future Analysis 8. Putting Performance Measurement in ContextEdward T. Jennings, Jr. and Meg Patrick Haist 9. Conceptual Issues in Modeling and Measuring Management and Its Impacts on PerformanceKenneth J. Meier and Laurence O'Toole, Jr. 10. Analyzing Management Structures and Systems in a Governance Framework: What Have We Learned?Patricia W. Ingraham