Jochen Wirtz – författare
449 kr
Skickas inom 5-8 vardagar
529 kr
Skickas inom 5-8 vardagar
409 kr
Skickas inom 5-8 vardagar
479 kr
Skickas inom 5-8 vardagar
199 kr
Skickas inom 3-6 vardagar
1 409 kr
Skickas inom 7-10 vardagar
1 319 kr
Skickas inom 5-8 vardagar
1 669 kr
Skickas inom 5-8 vardagar
609 kr
Skickas inom 5-8 vardagar
1 949 kr
Skickas inom 5-8 vardagar
889 kr
Skickas inom 5-8 vardagar
Understanding Service Consumers
209 kr
Skickas inom 5-8 vardagar
Positioning Services In Competitive Markets
209 kr
Skickas inom 5-8 vardagar
Developing Service Products And Brands
209 kr
Skickas inom 5-8 vardagar
Pricing Services And Revenue Management
209 kr
Skickas inom 5-8 vardagar
Service Marketing Communications
209 kr
Skickas inom 5-8 vardagar
Designing Customer Service Processes
209 kr
Skickas inom 5-8 vardagar
Balancing Capacity And Demand In Service Operations
209 kr
Skickas inom 5-8 vardagar
Crafting The Service Environment
209 kr
Skickas inom 5-8 vardagar
Managing People For Service Advantage
209 kr
Skickas inom 5-8 vardagar
Managing Customer Relationships And Building Loyalty
209 kr
Skickas inom 5-8 vardagar
Designing Complaint Handling And Service Recovery Strategies
209 kr
Skickas inom 5-8 vardagar
Service Quality And Productivity Management
209 kr
Skickas inom 5-8 vardagar
Building A World Class Service Organization (Assessment Tool)
209 kr
Skickas inom 5-8 vardagar
Rules Of The Service Game: What Service Leaders Need To Know
1 099 kr
Kommande
2 609 kr
Skickas inom 5-8 vardagar
999 kr
Skickas inom 3-6 vardagar
1 459 kr
Kommande
969 kr
Skickas inom 3-6 vardagar
549 kr
Skickas inom 5-8 vardagar