Hoppa till sidans huvudinnehåll

Jochen Wirtz - Böcker

Visar alla böcker från författaren Jochen Wirtz.
31 produkter

Agentic Artificial Intelligence: Harnessing Ai Agents To Reinvent Business, Work, And Life

AvPascal Bornet,Jochen Wirtz,Bornet Pascal,BORNET PASCAL

Inbunden, Engelska, 2025

499 kr

Skickas inom 5-8 vardagar

Agentic Artificial Intelligence

Harnessing AI Agents to Reinvent Business, Work, and Life

AvBornet,Jochen Wirtz,Thomas H Davenport,Thomas H. Davenport

Häftad, Engelska, 2025

339 kr

Skickas inom 5-8 vardagar

Agentic Artificial Intelligence

Harnessing AI Agents to Reinvent Business, Work, and Life

AvPascal Bornet,Jochen Wirtz,Thomas H Davenport,Thomas H. Davenport

Inbunden, Engelska, 2025

379 kr

Skickas inom 5-8 vardagar

Flying High in a Competitive Industry

Cost-effective Service Excellence at Singapore Airlines

AvJochen Wirtz,Loizos Heracleous,Nitin Pangarkar

Inbunden, 2006

189 kr

Skickas inom 3-6 vardagar

Essentials of Services Marketing

AvJochen Wirtz

Häftad, Engelska, 2022

1 329 kr

Skickas inom 7-10 vardagar

Intelligent Automation

Learn how to harness Artificial Intelligence to boost business & make our world more human

AvPascal Bornet,Ian Barkin,Jochen Wirtz

Inbunden, Engelska, 2020

1 059 kr

Skickas

Services Marketing: People, Technology, Strategy (Eighth Edition)

AvJochen Wirtz,Christopher Lovelock,Singapore) Wirtz, Jochen (National University Of Singapore,Christopher (.) Lovelock,WIRTZ JOCHEN

Inbunden, Engelska, 2016

1 579 kr

Skickas inom 5-8 vardagar

Services Marketing: People, Technology, Strategy (Eighth Edition)

AvJochen Wirtz,Christopher Lovelock,WIRTZ JOCHEN

Häftad, Engelska, 2016

579 kr

Skickas inom 5-8 vardagar

Winning In Service Markets: Success Through People, Technology And Strategy

AvJochen Wirtz,Singapore) Wirtz, Jochen (National University Of Singapore,Wirtz Jochen,WIRTZ JOCHEN

Inbunden, Engelska, 2016

1 839 kr

Skickas inom 5-8 vardagar

Winning In Service Markets: Success Through People, Technology And Strategy

AvJochen Wirtz,Singapore) Wirtz, Jochen (National University Of Singapore,Wirtz Jochen,WIRTZ JOCHEN

Häftad, Engelska, 2016

839 kr

Skickas inom 5-8 vardagar

Del 1 - Winning In Service Markets Series

Understanding Service Consumers

AvJochen Wirtz,Singapore) Wirtz, Jochen (National University Of Singapore,Wirtz Jochen,WIRTZ JOCHEN

Häftad, Engelska, 2017

199 kr

Skickas inom 5-8 vardagar

Del 2 - Winning In Service Markets Series

Positioning Services In Competitive Markets

AvJochen Wirtz,Singapore) Wirtz, Jochen (National University Of Singapore,Wirtz Jochen,WIRTZ JOCHEN

Häftad, Engelska, 2017

199 kr

Skickas inom 5-8 vardagar

Del 3 - Winning In Service Markets Series

Developing Service Products And Brands

AvJochen Wirtz,Singapore) Wirtz, Jochen (National University Of Singapore,Wirtz Jochen,WIRTZ JOCHEN

Häftad, Engelska, 2017

199 kr

Skickas inom 5-8 vardagar

Del 4 - Winning In Service Markets Series

Pricing Services And Revenue Management

AvJochen Wirtz,Singapore) Wirtz, Jochen (National University Of Singapore,Wirtz Jochen,WIRTZ JOCHEN

Häftad, Engelska, 2017

199 kr

Skickas inom 5-8 vardagar

Del 5 - Winning In Service Markets Series

Service Marketing Communications

AvJochen Wirtz,Singapore) Wirtz, Jochen (National University Of Singapore,Wirtz Jochen,WIRTZ JOCHEN

Häftad, Engelska, 2017

199 kr

Skickas inom 5-8 vardagar

Del 6 - Winning In Service Markets Series

Designing Customer Service Processes

AvJochen Wirtz,Singapore) Wirtz, Jochen (National University Of Singapore,Wirtz Jochen,WIRTZ JOCHEN

Häftad, Engelska, 2017

199 kr

Skickas inom 5-8 vardagar

Del 7 - Winning In Service Markets Series

Balancing Capacity And Demand In Service Operations

AvJochen Wirtz,Singapore) Wirtz, Jochen (National University Of Singapore,Wirtz Jochen,WIRTZ JOCHEN

Häftad, Engelska, 2017

199 kr

Skickas inom 5-8 vardagar

Del 8 - Winning In Service Markets Series

Crafting The Service Environment

AvJochen Wirtz,Singapore) Wirtz, Jochen (National University Of Singapore,Wirtz Jochen,WIRTZ JOCHEN

Häftad, Engelska, 2017

199 kr

Skickas inom 5-8 vardagar

Del 9 - Winning In Service Markets Series

Managing People For Service Advantage

AvJochen Wirtz,Singapore) Wirtz, Jochen (National University Of Singapore,Wirtz Jochen,WIRTZ JOCHEN

Häftad, Engelska, 2017

199 kr

Skickas inom 5-8 vardagar

Del 10 - Winning In Service Markets Series

Managing Customer Relationships And Building Loyalty

AvJochen Wirtz,Singapore) Wirtz, Jochen (National University Of Singapore,Wirtz Jochen,WIRTZ JOCHEN

Häftad, Engelska, 2017

199 kr

Skickas inom 5-8 vardagar

Del 11 - Winning In Service Markets Series

Designing Complaint Handling And Service Recovery Strategies

AvJochen Wirtz,Singapore) Wirtz, Jochen (National University Of Singapore,Wirtz Jochen,WIRTZ JOCHEN

Häftad, Engelska, 2017

199 kr

Skickas inom 5-8 vardagar

Del 12 - Winning In Service Markets Series

Service Quality And Productivity Management

AvJochen Wirtz,Singapore) Wirtz, Jochen (National University Of Singapore,Wirtz Jochen,WIRTZ JOCHEN

Häftad, Engelska, 2017

199 kr

Skickas inom 5-8 vardagar

Del 13 - Winning In Service Markets Series

Building A World Class Service Organization (Assessment Tool)

AvJochen Wirtz,Singapore) Wirtz, Jochen (National University Of Singapore,Wirtz Jochen,WIRTZ JOCHEN

Häftad, Engelska, 2017

199 kr

Skickas inom 5-8 vardagar

  • Nyhet
Del 14 - Winning In Service Markets Series

Rules Of The Service Game: What Service Leaders Need To Know

AvJochen Wirtz,Benjamin Schneider,David E Bowen

Inbunden, Engelska, 2027

999 kr

Kommande

Services Marketing: People, Technology, Strategy (Ninth Edition)

AvJochen Wirtz,Christopher Lovelock,Singapore) Wirtz, Jochen (National University Of Singapore,Christopher (.) Lovelock,WIRTZ JOCHEN

Inbunden, Engelska, 2021

2 469 kr

Skickas inom 5-8 vardagar

Services Marketing: People, Technology, Strategy (Ninth Edition)

AvJochen Wirtz,Christopher Lovelock,Singapore) Wirtz, Jochen (National University Of Singapore,Christopher (.) Lovelock,WIRTZ JOCHEN

Häftad, Engelska, 2021

1 239 kr

Intelligent Automation: Welcome To The World Of Hyperautomation: Learn How To Harness Artificial Intelligence To Boost Business & Make Our World More Human

AvPascal Bornet,Ian Barkin,Jochen Wirtz,Bornet Pascal,BORNET PASCAL

Inbunden, Engelska, 2021

889 kr

Skickas inom 3-6 vardagar

Intelligent Automation: Welcome To The World Of Hyperautomation: Learn How To Harness Artificial Intelligence To Boost Business & Make Our World More Human

AvPascal Bornet,Ian Barkin,Jochen Wirtz,Usa) Bornet, Pascal (Sykes,Usa) Barkin, Ian (Sykes,Singapore) Wirtz, Jochen (National University Of Singapore,Bornet Pascal,BORNET PASCAL

Häftad, Engelska, 2021

519 kr

Skickas inom 5-8 vardagar

Understanding the Role of Business Analytics

Some Applications

AvHardeep Chahal,Jeevan Jyoti,Jochen Wirtz

Inbunden, Engelska, 2018

1 369 kr

Skickas inom 10-15 vardagar

Understanding the Role of Business Analytics

Some Applications

AvHardeep Chahal,Jeevan Jyoti,Jochen Wirtz

Häftad, Engelska, 2019

1 369 kr

Skickas inom 10-15 vardagar