Technical Writing for Business People

Carrie Marshall is an author and freelance journalist, columnist, copywriter and scriptwriter. She writes features, news and tutorials about technology and has been published in many industry magazines including 'PC Plus', 'Digital Home' and 'What Laptop'. Since 2003, Carrie has also regularly spoken on technology and social media on BBC radio.

• What is Technical Writing?Seven Steps to Heaven: The Technical Writing CycleKnow Your AudienceBreak It Down: The Importance of a Task-Based Approach Assume NothingVanquish VaguenessDon't Be YourselfStick To The StoryBe Active: Why You Should Avoid The Passive Voice and Weak VerbsDiagrams, Lists and GraphicsEverybody Needs An EditorThe Technical Writing House of Horrors

'Trying to convey technical information of various levels of complexity to audiences of varying knowledge levels who may not even have a technical background, can be very challenging. This is where this book comes into play, teaching you in a way that isn’t overbearing how to communicate your message effectively.'