Raving Fans
Inbunden, Engelska, 1996
399 kr
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Fri frakt för medlemmar vid köp för minst 249 kr.Written in the parable style of The One Minute Manager by its co-author, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make stunning customer service a constant feature--not just another program of the month.
Produktinformation
- Utgivningsdatum1996-01-01
- Mått5 x 7 x 5 mm
- Vikt294 g
- FormatInbunden
- SpråkEngelska
- Antal sidor138
- FörlagJohn Wiley and Sons Ltd
- ISBN9780688123161