409:-
Uppskattad leveranstid 3-8 arbetsdagar
Fri frakt för medlemmar vid köp för minst 249:-
Written in the parable style of The One Minute Manager by its co-author, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make stunning customer service a constant feature--not just another program of the month.
- Format: Inbunden
- ISBN: 9780688123161
- Språk: Engelska
- Antal sidor: 138
- Utgivningsdatum: 1996-01-01
- Förlag: John Wiley and Sons Ltd