Onboarding

GEORGE BRADT is founder and Managing Director of PrimeGenesis, the premier executive transition consultancy. He was previously an executive at Unilever, Procter & Gamble, Disney, Coca-Cola, and J.D. Power and Associates. He is also the author of The New Leader’s 100-Day Action Plan, from Wiley.MARY VONNEGUT is a Partner in PrimeGenesis. She was formerly president of a retail operation, senior vice president of marketing at Hanover Direct, and worked as a management consultant. She has launched new businesses, built marketing departments from the ground up, and crafted growth strategies.

• Acknowledgments xiPart I Prepare for Your New Employee’s Success Before You Start RecruitingChapter 1 Understand the Organization-Wide Benefits of a Total Onboarding Program: An Executive Summary 3Chapter 2 Clarify Your Destination and Messages to the Candidate and the Organization 17Forms and Tools 2.1 Purpose and Priorities (Downloadable), 212.2 Onboarding Track Record (Downloadable), 232.3 Messages (Downloadable), 26Chapter 3 Craft Your Time Line, Write a Recruiting Brief, and Align Your Stakeholders 29Forms and Tools 3.1 Total Onboarding Program Time Line (Downloadable), 303.2 Recruiting Brief (Downloadable), 38Part II Recruit in a Way That Reinforces Your MessagesChapter 4 Create a Powerful Slate of Potential Candidates 47Forms and Tools 4.1 Employment Brand (Downloadable), 524.2 Candidate Sourcing (Downloadable), 664.3 Candidate Tracking (Downloadable), 67Chapter 5 Evaluate Candidates Against the Recruiting Brief While Pre-Selling and Pre-Boarding 69Forms and Tools 5.1 On-Site Interview Day Plan (Downloadable), 745.2 Interview Guide (Downloadable), 815.3 Interview Debrief (Downloadable), 875.4 Reference/Background Check (Downloadable), 90Chapter 6 Make the Right Offer, and Close the Right Sale the Right Way 95Forms and Tools 6.1 Offer Closing Process (Downloadable), 99Part III Give Your New Employee a Big Head Start Before Day OneChapter 7 Co-Create a Personal Onboarding Plan with Your New Employee 113Forms and Tools 7.1 Personal Onboarding Plan (Downloadable), 1177.2 Onboarding Conversation Guide (Downloadable), 125Chapter 8 Manage the Announcement to Set Your New Employee Up for Success 129Forms and Tools 8.1 Announcement Cascade (Downloadable), 138Chapter 9  Do What It Takes to Make Your New Employee Ready, Eager, and Able to Do Real Work on Day One 143Forms and Tools 9.1 Accommodation Checklist (Downloadable), 145Part IV Enable and Inspire Your New Employee To Deliver Better Results FasterChapter 10 Make Positive First Impressions Both Ways 161Forms and Tools 10.1 Pseudonewcomer Audit (Downloadable), 16810.2 New Employee as Valued Customer (Downloadable), 171Chapter 11 Speed Development of Important Working Relationships 179Forms and Tools 11.1 Assimilation Checklist (Downloadable), 186Chapter 12 Provide Resources, Support, and Follow-Through 201Forms and Tools 12.1 New Manager Assimilation (Downloadable), 20312.2 Acceleration Checklist (Downloadable), 204AppendicesAppendix I Organization-Wide Transformation 217Appendix II Sourcing Candidates on the Web 221Notes 225Glossary 231References 235About the Guest Experts 237About the Authors 241Index 243