Neurotic Organization

MANFRED F. R. KETS DE VRIES is professor of organizational behavior and management policy, Faculty of Management, McGill University, and is currently visiting professor in social psychology of management, Harvard University Graduate School of Business Administration. He is also a practicing psychoanalyst. DANNY MILLER is associate professor of management policy and organization theory, Faculty of Management, McGill University, and at Ecole des Hautes Etudes Commerciales, Montreal.

• Introduction: Tracing Problems from Organizational to Individual LevelsPart One: Organizational Problems1. Neurotic Styles and Organizational Dysfunctioning2. Shared Fantasies and Group Processes3. Confused Interpersonal Relationships4. Destrucive Superior/Subordinate Interactions5. Life-Cycle Crises and Individual Career SatisfactionPart Two: Overcoming Resistance to Change6. Identifying Defense Mechanisms and Sources of Resistance7. Helping Managers Gain Insight to Facilitate Change8. Steps in Diagnosing, Overcoming, and Preventing Problems9. Organizational Therapy in Action: A Case StudyConclusion: Working for Change--Cautions and Recommendations

"Excellent and well-written.... The authors analyze dysfunctional organizational behavior in terms of accepted psychoanalytic types. The analogy between personal and organizational malfunction is clearly drawn and offers genuine insights into understanding nonfunctional organizational behavior.", Choice