Hybrid Project Management

CYNTHIA SNYDER DIONISIO, PMP, MBA is a well-known consultant with over 25 years of experience in project management. She has authored a dozen books related to project management. She is the Project, Program and Portfolio Management Lead at the International Institute for Learning.

• AcknowledgmentsxiiIntroduction xiii1 Introducing Project Management 1The Spectrum of Development Approaches 2Waterfall 3Iterative 4Incremental 6Agile 8Hybrid Project Management and Development Approaches 9Summary 11Key Terms 112 Choosing a Development Approach 12Product Variables 12Innovation 13Scope Stability 13Requirements Certainty 14Ease of Change 14Risk 15Criticality 15Safety 16Regulatory 16Project Variables 16Stakeholders 17Delivery Options 17Funding Availability 18Organization Variables 18Structure 18Culture 19Project Team 19Experience and Commitment 20Development Approach Evaluation Tool 21Product Variables 21Project Variables 22Organizational Variables 23Creating a Visual Display of The Variables 24Summary 25Key Terms 253 Project Roles 26Project Sponsor 26Initiating Projects 27Up- Front Planning 27Monitoring Progress 28Supporting the Project Manager 28Project Manager 29Leadership Skills 29Management Skills 30Product Owner 31Product Functions 31People Activities 32Scrum Master 32Facilitation 32Support 33The Team 33Generalizing Specialists 34Hybrid Options 35Summary 36Key Terms 364 Launching a Hybrid Project 37Vision Statements 38Organizations’ Vision Statements 38Project Vision Statements 39Project Charter 40Case Study 42Background 42Case Study Vision Statement 42Case Study Charter 43Assumptions and Constraints 46Summary 47Key Terms 475 Hybrid Project Planning and Structure 48Planning Fundamentals 49Progressive Elaboration and Rolling Wave Planning 49Competing Demands 50The Project Management Plan 51Subsidiary Plans 51Tailoring the Project Management Plan for Hybrid Projects 53Project Life Cycles 54Key Reviews 57Project Management Plan for a Hybrid Project 58Development Approach 58Life Cycle 60Subsidiary Plans 62Key Reviews 63Roadmap 63Summary 64Key Terms 656 Defining Scope in Hybrid Projects 66Planning for Scope with a Scope Management Plan 66Elaborating Scope with a Scope Statement 69Narrative Description 69Deliverables 70Out of Scope 72Organizing Scope with a Work Breakdown Structure 72WBS Levels 72Work Packages, Planning Packages, and Control Accounts 74Steps to Create a WBS 76Getting into the Detail with A WBS Dictionary 76Working with Requirements 76Elicitation 78Prioritization 79Documenting Requirements 81Prioritizing Scope with a Backlog 83Summary 84Key Terms 847 Building a Predictive Schedule 85Organizing with a Schedule Management Plan 85Predictive Scheduling 88Identify Tasks 88Sequence Tasks 89Assign Team Members 92Estimate Durations 97Summary 98Key Terms 988 Analyzing and Finalizing a Predictive Schedule 100Analyzing the Schedule 100Convergence and Divergence 101Resource Allocation 102The Critical Path 104Float 104Finalizing the Schedule 106Schedule Compression 106Schedule Buffer 108Baselining the Schedule 109Summary 110Key Terms 1109 Adaptive and Hybrid Scheduling 111Adaptive Scheduling 111Release Planning 112Task Boards 114Hybrid Scheduling 115Predictive with Releases and Iterations 115Predictive with Iterations Inserted 116Adaptive then Predictive 116Dependencies in Hybrid Schedules 116Summary 117Key Terms 11810 Estimating 119Estimating Ranges 119Estimating Methods 120Analogous Estimating 121Parametric Estimating 123Multipoint Estimating 123Uses and Benefits 124Affinity Grouping 125Wideband Delphi 127Bottom- Up Estimating 128Basis of Estimates 128Estimating The Budget 129Summary 131Key Terms 13211 Stakeholder Engagement 133Identifying your Stakeholders 133Analyzing Stakeholders 134Grids and Matrixes 135Analyzing Stakeholders by Role 137Direction of Influence 137Awareness and Support 137Stakeholder Register 138Planning for Successful Engagement 139Planning Project Communication 140Communication Methods 141Communication Technology 141Stakeholder Communication Plan 142Summary 144Key Terms 14412 Maintaining Stakeholder Engagement 145Engaging Stakeholders 145Communication Competence 146When Someone Is Speaking 147When You Are Speaking 148When You Are Writing 148Feedback 149Communication Blockers 150Project Meetings 151Adaptive Meetings 152Predictive Meetings 156Summary 157Key Terms 15713 Leadership in a Hybrid Environment 158Emotional Intelligence 159Self- Awareness 159Self- Regulation 159Social Awareness 160Social Skills 160Motivation 160Motivators 161Motivating Your Team 161Example of Motivation in the Workplace 162Agile Leadership Practices 162Servant Leadership 162Self- Managing Teams 163Tailoring for a Hybrid Environment 166Developing a High- Performing Team 166Traits of High- Performing Teams 167Building Relationships 167Summary 168Key Terms 16814 Planning for Risk 169Introduction to Risk Management 169Risk Tolerance and Thresholds 171Risk Management Plan 171Elements in a Risk Management Plan 172Sample Risk Management Plan 174Risk Management Plan 174Funding 175Timing 175Risk Categories 176Definitions of Probability 176Definitions of Impact 176Probability and Impact Matrix 176Summary 177Key Terms 17715 Identifying and Prioritizing Risk 178Identifying Risks 178Identification Methods 179Documenting Risks 181Analyzing and Prioritizing Risks 183Filling out the Probability and Impact Matrix 183Assessing Additional Risk Parameters 184Simple Quantitative Analysis Methods 186Expected Monetary Value 186Decision Trees 187Summary 188Key Terms 18816 Reducing Risk 189Risk Responses 189Risk Avoidance 190Risk Mitigation 190Risk Transference 190Risk Escalation 191Risk Acceptance 191Implementing Responses 192Risk- Adjusted Backlog 193Reserve 195Contingency Reserve 195Management Reserve 199Summary 199Key Terms 20017 Leading the Team 201Establishing a Healthy Environment 201Psychological Safety 202Creating a Safe Environment 202Cultivating Adaptability 203Fostering Resilience 205Ways of Thinking 205Critical Thinking 206Working with Bias 208System Thinking 209Supporting the Team 209Solving Problems 210Making Decisions 210Resolving Conflicts 211Considerations for Virtual Teams 213Engagement 213Structure 214Virtual Meetings 215Summary 216Key Terms 21618 Maintaining Momentum 217Working with Change 217Change Management Plan 218Change Requests 219Change Log 220Requirements Traceability Matrix 221Managing Change in a Hybrid Environment 221Change for Predictive Deliverables 222Change for Adaptive Deliverables 222Helpful Tools 222Decision Log 223Issue Log 223Impediment Log 224Summary 224Key Terms 22419 Metrics for Predictive Deliverables 225Predictive Measures 225Schedule Measures 226Cost Measures 228Earned Value Management 231Planning for Earned Value 231Determining Earned Value and Actual Cost 236Calculating Schedule and Cost Variances 237Calculating Schedule and Cost Indexes 238Forecasts 239Estimate to Complete 240Estimate at Completion 240Summary 241Key Terms 24220 Metrics for Adaptive Deliverables 243Adaptive Measures 243Burndown Charts 244Burnup Charts 246Estimating Velocity 247Cumulative Flow Diagrams 248Creating a Cumulative Flow Diagram 250Stakeholder Measures 253Net Promoter Score ® 253Mood Chart 254Summary 255Key Terms 25521 Reporting for Hybrid Projects 256Reporting 256Narrative Reports 257Visual Reports 260Dashboards 260Information Radiators 270Hybrid Dashboards 270Tips 272Benefits 272Summary 272Key Terms 27222 Corrective Actions and Closure 273Preventive and Corrective Actions 273Potential Causes and Responses for Performance Issues 274Updating the Baseline 276Project Closure 276Transition 277Administrative Closure 277Acknowledgment 277Evaluating Success 278Close- Out Reports 278Summary 280Key Terms 28023 Making the Move to a Hybrid Environment 281Establish Criteria 281Establish the Right Environment 282Process First 282Glossary 284Index 292