Human Touch

Personal skills for professional success

Häftad, Engelska, 2012

Av Philippa Thomas, Debra Paul, James Cadle

549 kr

Skickas torsdag 13/11

Fri frakt för medlemmar vid köp för minst 249 kr.

All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.