Handbook of Employee Engagement

Edited by Simon L. Albrecht, Senior Lecturer, Deakin University, Australia

• Contents: PrefacePART I: WHAT IS EMPLOYEE ENGAGEMENT? ISSUES, THEORIES, MODELS AND MEASUREMENT1. Employee Engagement: 10 Key Questions for Research and PracticeSimon L. Albrecht2. The Essence of Engagement: Lessons from the FieldWilliam A. Kahn3. A Comprehensive Framework for Understanding and Predicting EngagementSteven Fleck and Ilke Inceoglu4. Job Attitudes and Employee Engagement: Considering the Attitude “A-factor”Daniel A. Newman, Dana L. Joseph and Charles L. Hulin5. Toward an Evidence-based Model of Engagement: What We Can Learn from Motivation and Commitment ResearchJohn P. Meyer, Marylène Gagné and Natalya M. Parfyonova6. Engagement as a Motivational ConstructIlke Inceoglu and Steven Fleck7. Measuring Change: Does Engagement Flourish, Fade, or Stay True?Helena D. Cooper-Thomas, Nicola Leighton, Jessica Xu and Neal Knight-Turvey8. “Engage Me Once Again”: Is Employee Engagement for Real, or is it “Same Lady – Different Dress”?Lior M. Schohat and Eran Vigoda-GadotPART II: WHAT INFLUENCES EMPLOYEE ENGAGEMENT? KEY DRIVERS, MODELS AND ISSUES9. Job Demands and Resources as Antecedents of Work Engagement: A Qualitative Review and Directions for Future ResearchSaija Mauno, Ulla Kinnunen, Anne Mäkikangas and Taru Feldt10. Using the Demands–Control–Support Model to Understand Manager/Supervisor EngagementGabriel M. De La Rosa and Steve M. Jex11. Engaging Middle Managers: Activities and Resources Which Enhance Middle Manager EngagementKarina Nielsen and Eusebio Rial González12. Leadership and Engagement: A Brief Review of the Literature, a Proposed Model, and Practical ImplicationsJesse Segers, Peggy De Prins and Sonja Brouwers13. The Role of Employee Trust in Understanding Employee EngagementBenjamin Schneider, William H. Macey, Karen M. Barbera and Scott A. Young14. Organizational Conditions Fostering Employee Engagement: The Role of “Voice”Constant D. Beugré15. Key Driver Analyses: Current Trends, Problems, and Alternative ApproachesCharles A. Scherbaum, Dan J. Putka, Loren J. Naidoo and David Youssefnia16. The Personal Side of Engagement: The Influence of Personality FactorsCristina de Mello e Souza Wildermuth17. Analyzing the Contribution of Emotional Intelligence and Core Self-evaluations as Personal Resources to Employee EngagementM. Auxiliadora Durán, Natalio Extremera and Lourdes Rey18. Mindsets and Employee Engagement: Theoretical Linkages and Practical InterventionsPeter A. HeslinPART III: THE DYNAMICS AND REGULATION OF EMPLOYEE ENGAGEMENT: FLUCTUATIONS, CYCLES, AFFECT AND FLOW19. Engagement and “Job Crafting”: Engaged Employees Create their Own Great Place to WorkArnold B. Bakker20. Affective States and Affect Regulation as Antecedents of Dynamic Work EngagementCarmen Binnewies and Bettina Fetzer21. More Engagement is Not Necessarily Better: The Benefits of Fluctuating Levels of Engagement Jennifer M. George22. Passion for Work: Work Engagement versus WorkaholismMarjan J. Gorgievski and Arnold B. Bakker23. Flow in Work as a Function of Trait Intrinsic Motivation, Opportunity for Creativity in the Job, and Work EngagementGiovanni B. MonetaPART IV: MANAGEMENT AND HR SYSTEMS, PRACTICES, AND PROCESSES: LEADERSHIP, TEAMS AND EMPOWERMENT24. Engaging HR Strategists: Do the Logics Match the Realities?Paul Sparrow and Shashi Balain25. Organizational Socialization and Newcomer EngagementAlan M. Saks and Jamie A. Gruman26. Staff Nurse Work Engagement in Canadian Hospital Settings: The Influence of Workplace Empowerment and Six Areas of WorklifeHeather K.S. Laschinger27. Engaged Work TeamsJoanne Richardson and Michael A. West28. Enhanced Employee Engagement through High-Engagement Teams: A Top Management ChallengeGeorge B. GraenPART V: GLOBAL PERSPECTIVES ON EMPLOYEE ENGAGEMENT29. Developing and Validating a Global Model of Employee EngagementJack W. Wiley, Brenda J. Kowske and Anne E. Herman30. Work Engagement from a Cultural PerspectiveAkihito Shimazu, Daisuke Miyanaka and Wilmar B. SchaufeliPART VI: PERFORMANCE, OUTCOMES AND INTERVENTIONS: WHAT ENGAGEMENT INFLUENCES AND HOW TO DEVELOP IT31. The Nature and Consequences of Employee Engagement: Searching for a Measure that Maximizes the Prediction of Organizational OutcomesPeter H. Langford32. Feeling Good and Performing Well? Psychological Engagement and Positive Behaviors at WorkUta K. Bindl and Sharon K. Parker33. How to Improve Work Engagement?Wilmar B. Schaufeli and Marisa Salanova 34. Using Theatre-based Interventions to Increase Employee Self-efficacy and EngagementRichard Carter, Paul Nesbit and Miriam JoyIndex

‘. . . an impressive number of international contributions have been collected in the Handbook, from many of the field’s leading researchers, including its founding father, William Kahn. As a developing scholar in this field, I found much in the list of contents to interest me, and I immediately turned to some of the contributions to find out more. It is pleasing to see contributions from both academic and consultancy based engagement practitioners and the overall style of writing is accessible and clear. . . I think that the editor has met his objectives for the volume and has done an excellent job in creating a volume that summarises that state of play of engagement research. . . This volume is a very welcome addition to the field and certainly a work I will find value in revisiting over time.’