Company of Leaders

GRETCHEN M. SPREITZER is an associate professor of management and organization at the Marshall School of Business at the University of Southern California, where she is a faculty affiliate of both the Center for Effective Organizations and the Leadership Institute. Her research has been published in Sloan Management Review, Academy of Management Review, Organizational Dynamics, and many other professional journals.ROBERT E. QUINN holds the M. E. Tracy Collegiate Professorship at the University of Michigan and is a professor of organizational behavior at the University of Michigan Business School. His most recent book is Change the World: How Ordinary People Can Accomplish Extraordinary Results (Jossey-Bass, 2000).

• Series Foreword xiiiPreface xv1 Unleashing the Power in your Workforce 12 Five Disciplines for Unleashing the Power in your Workforce 273 The First Discipline: Empower the Person Who Matters Most 474 The Second Discipline: Continuous Vision and Challenge 855 The Third Discipline: Continuous Support and Security 1056 The Fourth Discipline: Continuous Openness and Trust 1257 The Fifth Discipline: Continuous Guidance and Control 1478 Applying the Disciplines of Empowerment in your Organization 169Notes 183The Authors 189Index 191

"Finally, we have a book that demonstrates the power of true empowerment and how it can motivate an entire workforce. This book will become a classic in no time." --Warren Bennis, University Professor and Distinguished Professor of Business Adminstration, University of Southern California Marshall School of Business "High-fives to Quinn and Spreitzer for A Company of Leaders! At last someone has taken a meaningful step toward demystifying the empowerment bugaboo!" --Tom Helton, executive vice president, Human Resources and Organization Development, United Stationers Supply Company