Case Studies in Family Business

Edited by Roland E. Kidwell, Carl DeSantis Distinguished Professor of Management and Entrepreneurship, Department of Management Programs, College of Business, Florida Atlantic University, US

• ContentsIntroduction: dealing with the dark side of family firms, case by case 1Roland E. KidwellPART I FAMILY FIGHTS: PARENTS, CHILDREN AND SIBLINGS1 Navigating relational rifts and communication clashes in the Peytonfamily firm 9Gaia Marchisio, Eric R. Kushins and Robert Randolph2 Brotherly battles at Brew Corp: “family firms should be forbiddenby law” 26Dagmar Y. Hattenberg, Erik Veldhuizen and Judith van Helvert3 Feuding siblings: sowing the seeds of conflict in the family business 38Unai Arzubiaga, Amaia Maseda and Javier Macías4 Tuskys Supermarkets: the good, the bad and the ugly in the Kagofamily business 49William Murithi and Sally Kah5 Stahlmann GmbH: everything lost due to intergenerational conflict 63Sandra Fiedler6 Dee Doks’ family business conflicts: culture or nurture? 73Folashade O. AkinyemiPART II SUCCESSION STRUGGLES (AND SUCCESSES): THE NEXTGENERATIONS7 Schmidt Print and Media – a family business in upheaval 87Christopher Khoury, Christine Keller and Nadine Kammerlander8 Heladería Roma: challenges of succession in a climate of distrust 96Pablo Álamo and Unai Arzubiaga9 RAJ General Supplies Limited: three daughters take over the familybusiness 111William Murithi and Karumba Kinyua10 Preventing history from repeating itself: the succession process atDe Berg 121Astrid Kramer and Miranda StienstraPART III CORPORATE GOVERNANCE – OR LACK THEREOF11 The Johnsons unveiled: a family’s clash of values, business, andphilanthropy 128Małgorzata Smulowitz and Peter Vogel12 The past catches up with everyone: legal failures of the previousgeneration threaten a family firm’s future 138Jan Klaus Tänzler and Annegret Hauer13 Sport sponsoring at Royal Jumbo Food Group: a double-edged sword 147Miranda Stienstra, Astrid Kramer and Ties van Daal14 The enemy at home: diversification and professionalization at BOMBE 156María Jesús Hernández-Ortiz, Manuel Carlos Vallejo-Martos,Myriam Cano-Rubio and Francisca Panadés-ZamoraPART IV BAD BEHAVIOR IN THE FAMILY BUSINESS15 Landscape Plus 169Steve Gaklis16 Jacobson Hardware Store: overcoming conflict, dysfunction, anddeath in a family business 183John James Cater III17 Lost in transitions? 194Cristina Alvarado-Alvarez and Martin C. Euwema18 Frutas y Verduras San Miguel: gambling with the future of the family firm 200Pablo Álamo and Unai Arzubiaga19 Blinded by trust: a cousin’s fraud threatens a family business 212Ellison HowardAfterword 219

‘In Case Studies in Family Business, the complex tapestry of family dynamics and business challenges is unraveled with skill and insight. Its real-world cases shed light on both the unique strengths and intricate difficulties inherent in family businesses, offering a nuanced view that is deeply informative and thought-provoking. A must-read for anyone interested in the intersection of family relationships and business longevity.’