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In this illuminating casebook, Roland Kidwell brings together eminent scholars and researchers, showcasing real-world examples of family businesses and potential challenges they may face. Chapters encapsulate possible tensions that may manifest within family businesses, including sibling rivalry, intergenerational conflict, and clashing ideas about work ethic. Ultimately, the authors propose that it is essential for stakeholders and those in leadership to understand what techniques, policies and behaviors do, and indeed do not, work in family firms.Key Features:Contains learning notes at the end of each case to summarize key ideas and structure scholarly learningIncludes cases from several different countries, giving this fascinating book international scopeProvides genuine testimonies from those involved in family businesses to illustrate potential threats to company harmony and firm survival.This casebook is vital for those teaching and studying business and leadership, corporate governance, and family business. Family business advisors and those working in family business centers will additionally benefit from the practical scenarios illustrated throughout the book.
Edited by Roland E. Kidwell, Carl DeSantis Distinguished Professor of Management and Entrepreneurship, Department of Management Programs, College of Business, Florida Atlantic University, US
ContentsIntroduction: dealing with the dark side of family firms, case by case 1Roland E. KidwellPART I FAMILY FIGHTS: PARENTS, CHILDREN AND SIBLINGS1 Navigating relational rifts and communication clashes in the Peytonfamily firm 9Gaia Marchisio, Eric R. Kushins and Robert Randolph2 Brotherly battles at Brew Corp: “family firms should be forbiddenby law” 26Dagmar Y. Hattenberg, Erik Veldhuizen and Judith van Helvert3 Feuding siblings: sowing the seeds of conflict in the family business 38Unai Arzubiaga, Amaia Maseda and Javier Macías4 Tuskys Supermarkets: the good, the bad and the ugly in the Kagofamily business 49William Murithi and Sally Kah5 Stahlmann GmbH: everything lost due to intergenerational conflict 63Sandra Fiedler6 Dee Doks’ family business conflicts: culture or nurture? 73Folashade O. AkinyemiPART II SUCCESSION STRUGGLES (AND SUCCESSES): THE NEXTGENERATIONS7 Schmidt Print and Media – a family business in upheaval 87Christopher Khoury, Christine Keller and Nadine Kammerlander8 Heladería Roma: challenges of succession in a climate of distrust 96Pablo Álamo and Unai Arzubiaga9 RAJ General Supplies Limited: three daughters take over the familybusiness 111William Murithi and Karumba Kinyua10 Preventing history from repeating itself: the succession process atDe Berg 121Astrid Kramer and Miranda StienstraPART III CORPORATE GOVERNANCE – OR LACK THEREOF11 The Johnsons unveiled: a family’s clash of values, business, andphilanthropy 128Małgorzata Smulowitz and Peter Vogel12 The past catches up with everyone: legal failures of the previousgeneration threaten a family firm’s future 138Jan Klaus Tänzler and Annegret Hauer13 Sport sponsoring at Royal Jumbo Food Group: a double-edged sword 147Miranda Stienstra, Astrid Kramer and Ties van Daal14 The enemy at home: diversification and professionalization at BOMBE 156María Jesús Hernández-Ortiz, Manuel Carlos Vallejo-Martos,Myriam Cano-Rubio and Francisca Panadés-ZamoraPART IV BAD BEHAVIOR IN THE FAMILY BUSINESS15 Landscape Plus 169Steve Gaklis16 Jacobson Hardware Store: overcoming conflict, dysfunction, anddeath in a family business 183John James Cater III17 Lost in transitions? 194Cristina Alvarado-Alvarez and Martin C. Euwema18 Frutas y Verduras San Miguel: gambling with the future of the family firm 200Pablo Álamo and Unai Arzubiaga19 Blinded by trust: a cousin’s fraud threatens a family business 212Ellison HowardAfterword 219
‘In Case Studies in Family Business, the complex tapestry of family dynamics and business challenges is unraveled with skill and insight. Its real-world cases shed light on both the unique strengths and intricate difficulties inherent in family businesses, offering a nuanced view that is deeply informative and thought-provoking. A must-read for anyone interested in the intersection of family relationships and business longevity.’