‘Professor Dholakia’s book shows clearly how “digital marketing” is not just “using digital technology to do the usual marketing things”. The book is wide-ranging, eye-opening, insightful, creative, and provocative, drawing on Professor Dholakia’s own extensive research in these areas and from the most recent (and older) literature. It will not be the last word on these very important changes, but it should be read by anyone who wants to understand the significance of the changes that marketing is currently experiencing. Strongly Recommended!’