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Sueli Mara Soares Pinto Ferreira, Réjean Savard - Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services, Inbunden

Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services

Satellite Meeting Sao Paulo, Brazil, August 18-20,2004

AvSueli Mara Soares Pinto Ferreira,Réjean Savard

Inbunden, Engelska, 2005

3 469 kr

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