Michael D. Johnson - Böcker
Visar alla böcker från författaren Michael D. Johnson.
9 produkter
9 produkter
Customer Portfolio Management
Creating Value with a Large Leaky Bucket of Customers
Inbunden, Engelska, 2025
329 kr
Skickas
Del 47 - J-B-UMBS Series
Competing in a Service Economy
How to Create a Competitive Advantage Through Service Development and Innovation
Häftad, Engelska, 2008
519 kr
Skickas inom 5-8 vardagar
419 kr
Skickas inom 3-6 vardagar
Del 10 - J-B-UMBS Series
Improving Customer Satisfaction, Loyalty, and Profit
An Integrated Measurement and Management System
Inbunden, Engelska, 2000
479 kr
Skickas inom 7-10 vardagar
229 kr
Skickas inom 5-8 vardagar
239 kr
Skickas inom 5-8 vardagar
Customer Retention in the Automotive Industry
Quality, Satisfaction and Loyalty
Häftad, Engelska, 2012
719 kr
Skickas inom 10-15 vardagar
1 479 kr
Skickas inom 3-6 vardagar
229 kr
Skickas inom 3-6 vardagar