Barbara Pachter – författare

Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success

New Rules @ Work

79 Etiquette Tips, Tools, and Techniques to Get Ahead and Stay Ahead

Power of Positive Confrontation

The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life, completely revised and updated edition

Business Etiquette

Communication Clinic: 99 Proven Cures for the Most Common Business Mistakes

When the Little Things Count . . . and They Always Count

601 Essential Things That Everyone In Business Needs to Know