“This valuable book provides perceptive insight into the structure, content range, rhetorical norms, and recurring textual features that typify the academic-supporting genre of recommendation letters. It admirably addresses the needs and expectations of its specialized audience as well as the varied contexts for reading and writing reference letters by balancing extensive empirically based scholarship with welcome practical guidance and activities. Its clear and compelling structure and style will benefit faculty who have been reading and writing recommendation letters for years as well as those wishing to learn or to teach others to do so effectively.”