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D. Padua - Trust, Social Relations and Engagement, Häftad

Häftad, Engelska, 2012

Trust, Social Relations and Engagement

Understanding Customer Behaviour on the Web

Av D. Padua

1449 kr

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Beskrivning
Explains how all institutions have to turn their relationship with stakeholders into a 'social' one, which involves designing new Trust and Engagement strategies. A specific indication on how to build and measure value out of these strategies is offered by the innovative 'Value for Engagement Model'.
Produktinformation
  • Utgivningsdatum: 2012-07-31
  • Mått: 140 x 216 x 15 mm
  • Vikt: 331 g
  • Format: Häftad
  • Språk: Engelska
  • Antal sidor: 231
  • Upplaga: 2012
  • Förlag: Palgrave Macmillan
  • ISBN: 9781349351541
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Mer information

DONATELLA PADUA Adjunct Professor of Sociology and of Methods of Analysis of the Complex Society, at the University for Foreigners of Perugia, Italy. She is also Researcher in Sociology and Scientific Director of Intelligent Positioning Research Centre, UK. She has a Degree in Business Administration from the University 'La Sapienza' of Rome, Italy and a PhD in Science of Education.

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