The Ultimate Question 2.0 (Revised and Expanded Edition)

How Net Promoter Companies Thrive in a Customer-Driven World

Inbunden, Engelska, 2011

Av Fred Reichheld, Rob Markey

429 kr

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Reveals the question most critical to your company's future: 'Would you recommend us to a friend?'. This title provides a blueprint for long-term growth and success.

Produktinformation

  • Utgivningsdatum2011-09-01
  • Mått163 x 236 x 30 mm
  • Vikt522 g
  • FormatInbunden
  • SpråkEngelska
  • Antal sidor304
  • FörlagHarvard Business Review Press
  • ISBN9781422173350

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