The SAGE Handbook of Tourism Management

Professor Chris Cooper was Professor in the Carnegie School of Sport, Leeds Beckett University in the UK. He had a PhD in Geography from University College London. Chris worked as a researcher and teacher in every region of the world and had extensive publishing experience. He gained experience in tour operation before returning to academic life. Chris worked with international agencies including the United Nations World Tourism Organization (UNWTO). He held the Chair of the UNWTO’s Education Council from 2005 to 2007 and was awarded the United Nations Ulysses Medal for contributions to tourism education and policy in 2009. William B. Gartner is the Arthur M. Spiro Professor of Entrepreneurship at Clemson University. Prior to joining Clemson he was on the faculty at Georgetown University, the University of Virginia, San Francisco State University, and the University of Southern California. He is one of the co-founders of the Entrepreneurship Research Consortium, which initiated, developed and managed the Panel Study of Entrepreneurial Dynamics. His service to the entrepreneurship field has included two consecutive terms as Chair of the Academy of Management Entrepreneurship Division (1985 + 1986), special issue editorships for the Journal of Business Venturing (JBV) and Entrepreneurship Theory and Practice (ETP), and Editorial Board memberships with the Academy of Management Review (AMR), Journal of Management (JOM), JBV, ETP, and the Journal of Small Business Management (JSBM). His research has: been published in AMR, JBV, ETP, JOM and JSBM; won awards from the Academy of Management, ETP, and the Babson-Kauffman Entrepreneurship Research Conference; and has been funded by the Kauffman Center for Entrepreneurial Leadership, Coleman Foundation, U.S. Department of Education, Small Business Foundation of America, the Los Angeles Times, the Pacific Gas and Electric Company, the Corporate Design Foundation and the National Endowment for the Arts. His research on nascent entrepreneurs explores how they: find and identify opportunities, recognize and solve startup problems, and undertake actions to successfully launch new ventures. He is also collecting and analyzing the stories entrepreneurs tell about their entrepreneurial adventures.

• 1. An Introduction to The Handbook, Volume 2 - Chris Cooper, Bill Gartner, Noel Scott and Serena VoloPart 01: Approaching Tourism2. The Mobilities Paradigm and Tourism Management - Kevin Hannam3. Critical Turns In Tourism Studies - Irena Ateljevic, Annette Pritchard, Nigel Morgan, Senija Cauševic, and Lynn Minnaert4. Tourism for Poverty Alleviation: Issues and Debates in the Global South - Christian M. Rogerson and Jarkko Saarinen5. Tourism Gender Studies - Catheryn Khoo-Lattimore and Elaine Chiao Ling Yang6. Tourism Education and Scholarship - David Airey7. Human Rights, Disabilities and Social Tourism - Scott McCabe, Anya Diekmann, and Konstantinos I. KakoudakisPart 02: Destination Applications8. Destination Competitiveness - Robertico Croes and Kelly Semrad9. Destination Management - Alan Fyall and Brian Garrod10. Emerging Markets in Tourism - Rui Song11. Destination Marketing Organisations - Steven Pike12. Tourism Crisis and Safety Management - David BeirmanPart 03: Marketing Applications13. The Development of Service-Dominant Logic within Tourism Management - Gareth Shaw and Sheela Agarwal14. Tourism Products and Experiences - Noel Scott and Lihua Gao15. Tourism Destination Image - Bill Gartner16. Destination Branding - Simon Hudson and Jing Li17. Consumer Behaviour in Tourism - Arch Woodside18. Understanding and Satisfying to Consumer Needs - Segmentation, Targeting and Positioning - Sara Dolnicar19. Tourism Distribution and Intermediaries - Nevenka Cavlek20. Critical Developments in Revenue Management and Pricing - Una McMahon-Beattie, Ian Yeoman, and Mairead McEnteePart 04: Tourism Product Markets21. Contemporary Perspectives on Visitor Attractions - Anna Leask22. The Creative Economy, Entertainment and Performance - Greg Richards23. Hospitality Management - Conrad Lashley24. Niche Tourism - past, present and future - Marina Novelli25. The Growth and Development of Leisure Events and Festival Tourism - Michelle Whitford and Elizabeth Fredline26. Business Events - Deborah Breiter Terry and Amanda Wood CecilPart 05: Technological Applications27. Tourism and the Internet: Marketing Perspectives - Philip Alford28. Tourism and Social Media - Ulrike Gretzel29. The Potential of Tracking Technologies, Smartphones and Sensors for Tourism Management and Planning of Destinations - Noam Shoval and Rein Ahas30. The Future is Now: How Virtual Reality and Augmented Reality are Transforming Tourism - Daniel Guttentag, Tom Griffin, and Seung Hwan (Mark) Lee31. Framing Tourism Futures Research: An Ontological Perspective - Ian Yeoman and Una McMahon-BeattiePart 06: Environmental Applications32. Managing the Natural Environment for Tourism - Ralf Buckley33. Tourism and Specific Localities - Mountains, Deserts and Coasts - Elizabeth Kastenholz34. Managing Built Heritage Resources - Myriam Verbeke and Dominique Vanneste35. The Host Community: Perceptions of and Responses to Tourism - Richard Sharpley36. Tourism in a Low Carbon Energy Future - Eke Eijgelaar, Bas Amelung, Viachaslau Filimonau, Jo Guiver & Paul Peeters.37. Tourism and Corporate Social Responsibility - Xavier Font and Mireia Guix