Telling Ain't Training, 2nd edition

Harold D. Stolovitch, CPT, is a graduate of both McGill University in Canada and Indiana University in the United States where he completed a doctorate and postdoctoral work in instructional systems technology. With one foot solidly grounded in the academic world and the other in the workplace, he has conducted a large number of research studies and practical projects always aimed at achieving high learning and performance results.In addition to creating countless instructional materials for a broad range of work settings, Stolovitch has authored more than 300 articles, research reports, book chapters, and books. He is a past president of the International Society for Performance Improvement (ISPI), former editor of the Performance Improvement Journal, and editorial board member of several human resource and performance technology journals.He has won numerous awards throughout his 40-year career, including the Thomas F. Gilbert Award for Distinguished Professional Achievement, ISPI's highest honor; Member-for-Life, the President's Award for Lifetime Achievements from the Canadian Society for Training and Development, their highest honor; and in 2004, he and his team won the ASTD Outstanding Research Award for their work on Incentives, Motivation, and Workplace Performance.Stolovitch is an emeritus professor, Université de Montréal, where he headed the instructional and performance technology graduate programs and was the School of Educational Sciences associate dean of research. He is also a former Distinguished Visiting Scholar and clinical professor of human performance at work, University of Southern California. Stolovitch is a principal of HSA Learning & Performance Solutions LLC.Erica J. Keeps, CPT, holds a master's degree in educational psychology from Wayne State University, Detroit, and a bachelor's degree from the University of Michigan, where she later became a faculty member in the Graduate Business School Executive Education Center.Her 40-year professional career has included training management positions with J.L. Hudson Co. and Allied Supermarkets and senior-level learning and performance consultant positions with a wide variety of organizations. Keeps has not only produced and supervised the production of numerous instructional materials and performance management systems, but has also published extensively on improving workplace learning and performance. She has provided staff development for instructional designers, training administrators, and performance consultants. Keeps has been acknowledged by many learning and performance leaders as a caring mentor and major influence in their careers.She is a former executive board member of the ISPI; a past president of the Michigan Chapter of ISPI; and a Member-for-Life of the Michigan, Montreal, and Los Angeles ISPI chapters. Among her many awards for outstanding contributions to instructional and performance technology is ISPI’s Distinguished Service Award for her extensive leadership roles. Keeps is the managing director and a principal of HSA Learning & Performance Solutions LLC.

The first edition of Telling Ain't Training was a terrific contribution to trainers and educators. The new edition adds even more exciting elements. This amazing volume makes learning research so accessible, it is fun to read. A must-have for anyone who cares about building learning and performance effectively." - Sivasailam “Thiagi” Thiagarajan, Resident Mad Scientist, The Thiagi Group and Bestselling Author"A brilliantly accessible guide to developing training that works! This book brings the best of current academic thought to the practitioner in a conversational, practical and usable format. The end notes are a phenomenal resource for anyone who wants to dig deeper. Simply superb." - Bonnie Beresford, Vice President, Client Services, Capital Analytics"It is hard to improve on their original, wonderful, training guide, but Stolovitch and Keeps have managed to do just that. This edition of Telling Ain't Training identifies changes organizations must make to meet modern workplace skill and knowledge improvement challenges. The end notes are exceptional. What a treasure trove of scientific and professional resources for additional research and reading! Telling Ain't Training is an essential resource for trainers." - Connie Denicola, Instructor Development Manager, National Center for Biomedical Research and Training