Talent Keepers

How Top Leaders Engage and Retain Their Best Performers

Inbunden, Engelska, 2019

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Achieve higher levels of workforce engagement and retain more employeesA strong U.S. economy with record-low unemployment rates and the shift to Millennials—now the largest generation in the workforce—are driving specific challenges for organizations to engage and retain employees. Engaged employees don't just happen, they are nurtured by organizations with great cultures and strong leadership.Talent Keepers puts a new spin on a systematic approach to employee engagement and retention with precise tactics that have achieved proven results. This book includes research-based methods of engaging employees, beginning the moment they are hired. With six client case studies that focus on how the organization put an engagement plan into practice and achieved success, readers will come away with specific, actionable strategies they can begin implementing immediately in their organization. Put an engagement plan into actionFind actionable strategiesImplement ways to retain your best employeesAchieve success starting todayIf you're a top leader looking to engage and retain your best performers, Talent Keepers has you covered.

Produktinformation

Utgivningsdatum2019-05-21
Mått160 x 229 x 23 mm
Vikt363 g
FormatInbunden
SpråkEngelska
Antal sidor192
FörlagJohn Wiley & Sons Inc
ISBN9781119558248

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CHRISTOPHER MULLIGAN is the Chief Executive Officer of TalentKeepers. He has over 30 years of experience in the human resources industry, the majority of which has been in the employee engagement, selection, assessment and retention arena. Mulligan co-founded TalentKeepers in 2000, an organization dedicated to the issue of employee engagement and retention. CRAIG R. TAYLOR is a former Vice President, Client Services with TalentKeepers. He joined the organization in 2002, developed and led the client services team, and retired from full-time work in 2017. Taylor is a well-known leader, speaker and writer in the areas of corporate training, organizational development and performance improvement.

Preface xiAcknowledgments xiiiIntroduction: Energizing a Changing Workplace 1Blink, and Your Staff Has Changed 2Embracing the Data (and Everything After) 4The Confluence of Generations 6“Begging Them to Stay” 7Good Leadership Still Wins 8Building a Winning Strategy 81 Engaging Your Talent Is a Business Imperative 11The True Cost of Turnover 15Leadership as a Market Advantage 20Introducing the Leader Engagement Index 222 What Engages People at Work? 29The Tipping Point 30I Don’t Need No Satisfaction 33The Four Drivers of Employee Engagement 35The Four Drivers and the Leadership Engagement Index 423 Leaders and Their Impact 47The Case for a Focus on Leadership 49Why Focusing on Leaders Gets Results 51Best Boss/Worst Boss 58Leaders Underestimate Their Impact 60Different Background, Different Response 62Commit, Engage, Excel 674 Communication: The Lubricant of Change 71Blaming Up 74What Not to Do 76What to Do: Sharing Down 815 Solving the Career Growth Dilemma 85Recognize the Right Way 88Trust Each Other with Your Careers 89Shifting Career Aspirations 90The Stay Interview 92Career Growth and Accountability 100Job Stratification 103WOWs, Wet Socks, and Snorkels 1036 New Rules for Building a Leadership Team 109The Fish Rots … 111Promote for More Than Just Job Skill 115Measuring “Will Do” and “Can Do” 1207 Creating an Engagement and Retention Culture 125Can You Fix Culture? 130Communication Is Still the Key 132Creating the Culture 1338 Building the Business Case for Engagement and Retention 145Where’s the Money? 147Finding the Money 148Spreading the Impact 149Building a Winning Strategy 152Appendix: TalentKeepers’ Experience and Capabilities 155About the Authors 161Index 163