Strategic Public Relations Management

Erica Weintraub Austin is the Professor and Director of the Center of Media and Health Promotion at Washington State University. Bruce E. Pinkleton is Professor and Associate Director of the Murrow Center for Media and Health Promotion Coordinator at Washington State University.

• 1. The Need for Stragetic Public Relations Part I: Framework for Planning. 2. Where the Strategic Manager Begins: Taking Stock. 3. Elements of the Campaign Recipe. 4. Determining Research Needs: Developing the Research Plan. Part II: Gathering Useful Data for Strategic Guidance. 5. Research Decisions and Data Collection. 6. Making Research Decisions: Sampling. 7. Making Research Decisions: Informal Research Methods. 8. Making Research Decisions: The Focus Group. 9. Making Research Decisions: Formal Research Methods. 10. Making Research Decisions: Survey Research. 11. Making Research Decisions: Questionnaire Design. 12. Collecting, Analyzing, and Reporting Quantitative Data. Part III: Using Theory for Practical Guidance. 13. What Theory Is and Why It Is Useful. 14. Theories for Creating Effective Message Strategies. 15. Practical Applications of Theory for Strategic Planning. Part IV: The Successful Pitch and Follow-Through. 16. Presenting Campaigns, Program Proposals, and Research Reports. Appendix A: Code of Professional Standards for the Practice of Public Relations. Appendix B: Code of Professional Ethics and Practices. Appendix C: Guidelines and Standards for Measuring and Evaluating PR Effectiveness.