By any standards, this book is remarkable. Comparisons between this Second Edition of Hester and Eglin’s classic text, and the original, are both instructive, and moot; for, not only is this an updating of material 25 years on, sadly, one of the authors – Stephen Hester – died in 2014. Peter Eglin has, then, secured an outstanding achievement. The analytic reach of this book moves it beyond classification as a textbook. It collects together and evaluates a wide range of highly advanced research in an unusually accessible manner. So while this can be used as a university course textbook, it is also an extremely valuable contribution to the literatures on crime, criminology, ethnomethodology, MCA, policing and police work, and sociology, in its own right.Andrew Carlin, Department of Sociology, Manchester Metropolitan University, Manchester, UK, Policing and Society Journal