"Culbertson, Jeffers, Stone and Terrell are to be commended for their efforts at integrating theory and practice in public relations.—Journalism Educator"Culbertson, one of the great master teachers of public relations, and his co-authors have produced a tour de force. This is one of the best -- and most significant -- books in public relations and persuasion to appear in a long time....Even experienced educators and practitioners will learn much from reading this impressive summary and integration of what we know from public relations theory and case study experience....This is a must read study..."—PR Update"...an innovative textbook that challenges the conventional case study texts in public relations."—Public Relations Review