Social Media, Work and Organisations

Claire Taylor is a principal lecturer in human resource management at Nottingham Trent University. Her research interests and recent publications have focused on employment relations, social media use, identity, emerging surveillance and sousveillance practices, organisational (mis)behaviour, and the impact these have on freedom of expression, employee voice, management approaches, and power dynamics at work.

• Introduction: About this book Section 1: The Opening: Concepts, Corporate Environments and Central Characters Section 2. Act 1: Adopting, shaping, and staging social media use in organisations Act 1. Scene 1: Hegemonic forces: How organisations adopt, stage and use particular social media in work Act 1. Scene 2: Players and voices: How differing organisational actors adopt, stage and use a variety of social media in work Section 3. Act 2: Digitised regimes of power: How control and surveillance are established at work Act 2. Scene 1: Discipling discourses; social media rules and regulation Act 2. Scene 2: Digital panopticons; Towers of surveillance in social media use Section 4. Act 3: Evolving identities and dramaturgical performance online Act 3. Scene 1: The multi-dimensional self: Identity and new ways of being online Act 3. Scene 2: Keeping up appearances: aesthetic labour in digitised working contexts Section 5. Act 4: Conflict, resistance, and social media (mis) behaviours Act 4. Scene 1: Can you hear me? Stories of resistance, employee voice and sousveillance in online contexts Act 4. Scene 2: People do dumb stuff on social media: Novel crimes and contradictory social media (mis)behaviours Section 6. Finale: Illusory social butterflies: Conclusions, future research and reading