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172 sidor
2010

In response to the economic impact of the service sector, services science must be established as an academic discipline. This book includes detailed articles and short statements written by academics and experts on services research, service-oriented education, and service-related collaborations. All the contributions in this book stem from the presentations and statements given at the first German Services Science Conference.

Författare: Bernd Stauss, Kai Engelmann, Anja Kremer, Achim Luhn
Format: Pocket/Paperback
ISBN: 9783642093906
Språk: Engelska
Antal sidor: 172
Utgivningsdatum: 2010-10-19
Förlag: Springer-Verlag Berlin and Heidelberg GmbH & Co. K