Del 1189 - Communications in Computer and Information Science
Serviceology for Services
7th International Conference, ICServ 2020, Osaka, Japan, March 13–15, 2020, Proceedings
Häftad, Engelska, 2020
709 kr
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Fri frakt för medlemmar vid köp för minst 249 kr.This book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020.The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.
Produktinformation
- Utgivningsdatum2020-02-14
- Mått155 x 235 x undefined mm
- FormatHäftad
- SpråkEngelska
- SerieCommunications in Computer and Information Science
- Antal sidor309
- FörlagSpringer Verlag, Singapore
- ISBN9789811531170