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Del 10371 i serien Lecture Notes in Computer Science
Serviceology for Services
5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings
Häftad, Engelska, 2017
739 kr
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Finns i fler format (1)
This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design.
Produktinformation
- Utgivningsdatum2017-07-04
- Mått155 x 235 x 15 mm
- Vikt394 g
- FormatHäftad
- SpråkEngelska
- SerieLecture Notes in Computer Science
- Antal sidor237
- Upplaga17001
- FörlagSpringer International Publishing AG
- ISBN9783319612393
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