Psykologi & pedagogik
Pocket
Service Management Principles for Hospitality and Tourism
Jay Kandampully • David Solnet • Kandampully-Solnet
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Uppskattad leveranstid 5-10 arbetsdagar
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Andra format:
- Pocket/Paperback 2599:-
Guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs within the context of personal relationships and experience.
- Format: Pocket/Paperback
- ISBN: 9781524969509
- Språk: Engelska
- Antal sidor: 277
- Utgivningsdatum: 2018-08-31
- Förlag: Kendall/Hunt Publishing Co ,U.S.