Risk Management and Error Reduction in Aviation Maintenance

Dr Manoj S. Patankar is an Associate Professor in the Department of Aviation Science at Saint Louis University. He is also the coordinator of the online master's degree program in Aviation Safety Management. Dr James C. Taylor is an Adjunct Professor in the College of Engineering at Santa Clara University.

• Contents: Defining risk in the aviation maintenance environment; Personal, professional, organizational and national perspectives; Ergonomics, human factors and maintenance resource management; Maintenance safety culture and sociotechnical systems; Virtual airlines and mutual trust; Professional habits for aviation maintenance professionals; How far will reliability take you?; Return on investment; Case studies; Resources; References; Index.

’...this is an excellent and very solid book. It covers all the bases and then some. No one is better informed to write such a book than James Taylor. The contents are nicely balanced between scary facts, case studies and academic meat...the quality of the content is first-rate.’ Professor James Reason, University of Manchester, UK ’...a comprehensive and instructional book that will be an aviation benchmark for human factors and risk management for future decades. It transcends theoretical philosophy with Patankar and Taylor's hands-on approach, offering straightforward how-to's that produce results...essential reading for all students, practitioners, and subject matter experts in the field who wish to make a difference.’ David M. Driscoll, Senior Aviation Consultant, US Airways (Retired) '...serves as a practical guide as well as an academic textbook...provides awareness to those with little or no knowledge of maintenance human factors ...and a set of practical tools for the more experienced so they can be more effective in risk management and error recovery.' Aviation News, USA 2004 This book contains a good mix of principles, case studies and accident reports to guide the reader through the concepts offered as solutions for managing risk in aviation maintenance. 'The book is aimed at students and practitioners, though readers familiar with Crew Resource Management and Human Error Models will find it meaningful.' Dino Piccione, Federal Aviation Administration, Washington D.C. 'This book not only provides a much needed and concise summary of this past material, but also looks more widely at the management of risk and suggests new strategies for reducing errors in the future. ...' 'This is an impressive book which achieves much in only 200 pages and there are no immediately obvious improvements.' The Aerospace Professional November 2004 'The authors are to be commended on making a very useful contribution to the ongoing study of HF (human factors)