Rewired

ERIC LAMARRE is a Senior Partner Emeritus and Special Advisor at McKinsey, and a Senior Lecturer and Industry Research Fellow at MIT, with over 30 years of experience advising Fortune 500 leadership teams on technology and AI. He also serves as an independent board director. KATE SMAJE is a Senior Partner at McKinsey and the firm’s Global Leader for Technology and AI. She shapes McKinsey’s innovation agenda in this area and advises CEOs and senior leaders on how to outperform by integrating technology and data with organizational, cultural, and change capabilities. ROB LEVIN is a Senior Partner and the North American leader of AI transformation at QuantumBlack, AI by McKinsey. He leads AI strategy and implementations with clients across industries, with a focus on healthcare and consumer. With: ALEX SINGLA is a Senior Partner at McKinsey and the Global Leader of QuantumBlack, AI by McKinsey. With over 25 years of experience, he advises CEOs and boards on AI transformations and scaling AI across the enterprise. ALEXANDER SUKHAREVSKY is a Senior Partner at McKinsey. A computer scientist by training with more than 25 years of experience, he has architected and built AI systems at scale for leading technology and Fortune Global 500 players.

• INTRODUCTIONYour guide to Rewired 1Your transformation manifesto 12SECTION ONE Creating the Transformation Roadmap 19CHAPTER 1 Inspired, aligned, and ready to go: Working with your top team. EXPANDED 25CHAPTER 2 The economics of Tech & AI transformations. NEW 39CHAPTER 3 Focus on business domains, not use cases. EXPANDED 49CHAPTER 4 Have business leaders lead the reimagination of their domain. EXPANDED 63CHAPTER 5 Reimagining workflows with agentic AI. NEW 79CHAPTER 6 You're only as good as the capabilities you build. 97CHAPTER 7 The ultimate corporate team sport. EXPANDED 111SECTION TWO Building Your Talent Bench 125CHAPTER 8 Building the tech muscle of your business leaders. NEW 131CHAPTER 9 The big IT talent 'surgery.' EXPANDED 141CHAPTER 10 Creating an environment where tech talent thrives. 159CHAPTER 11 Rethinking your talent model for an agentic world. NEW 175SECTION THREE An Operating Model That Outruns the Competition 193CHAPTER 12 Go team! The ground floor of your operating model. EXPANDED 199CHAPTER 13 The revolutionary idea: Embedding engineering talent in the business. NEW 217CHAPTER 14 The blueprint for a faster enterprise. NEW 237CHAPTER 15 Making the transition in a controlled way. NEW 257CHAPTER 16 Building a new business? There's an operating model for that. NEW 265SECTION FOUR Technology for Speed and Distributed Innovation 278CHAPTER 17 The platforms that power the enterprise. NEW 285CHAPTER 18 Make your tech flexible and scalable—hello APIs! 293CHAPTER 19 Engineering practices for speed and quality. EXPANDED 301CHAPTER 20 The AI revolution in software development. NEW 313CHAPTER 21 An AI platform to accelerate model development. NEW 325CHAPTER 22 The art of developing agentic AI solutions. NEW 337CHAPTER 23 A more surgical approach to modernizing core systems. NEW 359SECTION FIVE Embedding Data Everywhere 373CHAPTER 24 Start with the value, then get the data. EXPANDED 379CHAPTER 25 No data architecture, no AI advantage. EXPANDED 391CHAPTER 26 Data products: The reusable building blocks for scaling. 401CHAPTER 27 Organize to get the most from your data. 417CHAPTER 28 Protecting data in an LLM world. NEW 427CHAPTER 29 Your next strategic duty: Create a proprietary data advantage. NEW 437SECTION SIX Adoption and Scaling: Your Force Multipliers 451CHAPTER 30 Make adoption stick. EXPANDED 457CHAPTER 31 Design solutions for scale and reuse. EXPANDED 469CHAPTER 32 Ensuring impact by tracking what matters. 483CHAPTER 33 Plan for midstream adjustments. NEW 501CHAPTER 34 Risk, trust, and the right to deploy AI. EXPANDED 511CHAPTER 35 So, what about culture? NEW 523SECTION SEVEN Transformation Journey Stories 538CHAPTER 36 LATAM Airlines: Creating an 'airline in your pocket.' NEW 543CHAPTER 37 Toyota: From kaizen improvements to big leaps in value. NEW 555CHAPTER 38 Freeport-McMoRan: Harnessing Tech & AI for mining innovation. EXPANDED 567CHAPTER 39 DBS Bank: A multinational bank goes all in on AI. EXPANDED 581Acknowledgments 592Index 596