Regulating Water and Sanitation for the Poor

Richard Franceys is Senior Lecturer in Water and Sanitation Management and Esther Gerlach is a Research Associate, both at the Centre for Water Research, Cranfield University, Bedfordshire, UK.

• Preface * Water and Sanitation for the Urban Poor * Economic Regulation * Regulating for the Poor * Monitoring Public Providers for the Poor * Regulating Public Providers for the Poor * Regulating Management and Concession Contracts for the Poor * Regulating Divested Water Utilities for the Poor * Regulating Alternative Providers for the Poor * Involving and Empowering Poor Customers * Pro-poor Economic Regulation * Index

'This excellent book makes a major contribution to the literature on regulation in a pro-poor direction for urban water supply. It is extremely relevant for policy-makers striving to achieve the Millennium Development Goal for halving the share of world's population without access to clean and affordable water.' - Andrew Nickson, University of Birmingham, UK'The book is well designed, with excellent glossaries, references, tables, figures and index... As a book to have available to students of primary health, public health, health promotion, and not forgetting development studies this book is an extremely useful resource, and whilst it may challenge some personal ideologies this should not detract from the very sound and informative content - in fact it would produce some challenging tutorial materials.' - Australian Journal of Primary Health