Gerald Reiner studied Business Administration in Vienna after an education in Industrial Engineering. In 2001 he received his Doctorate in Business Administration (Quality Management and Production Management) at the Vienna University of Economics and Business Administration, where he later received his Habilitation (venia legendi).Between 1999 and 2006 he was Assistant Professor at the Department of Production Management at the Vienna University of Economics and Business Administration. He served as visiting professor at Aston Business School (UK) in March 2006 and also at the University of Lausanne (Switzerland) from March 2007 to June 2007.Since February 2007 Gerald Reiner has been a full professor at the Enterprise Institute at the University of Neuchâtel, Switzerland. His research interests lie in the fields of supply chain management, quality management and operations management. He has published articles in International Journal of Production Economics, International Journal of Production Research, International Journal of Operations and Production Management, Operations Management Research, and other leading journals, as well as books and numerous book chapters.

• Queueing Theory.- Perturbation Analysis of M/M/1 Queue.- Series Expansions in Queues with Server Vacation.- Rapid Modelling in Manufacturing and Logistics.- Optimal management of equipments of the BMT Containers Terminal (Bejaia’s Harbor).- Production Inventory Models for a Multi-product Batch Production System.- Dependency Between Performance of Production Processes and Variability – an Analysis Based on Empirical Data.- Improving Business Processes with Rapid Modeling: the Case of Digger.- Rapid Modelling in Services.- Quick Response Service: The Case of a Non-Profit Humanitarian Service Organization.- Applying Operations Management Principles on Optimisation of Scientific Computing Clusters.- Increasing Customer Satisfaction in Queuing Systems with Rapid Modelling.- Rapid Modelling of Patient Flow in a Health Care Setting: Integrating Simulation with Lean.- Rapid Modelling and Financial Performance Measurement.- Evaluation of the Dynamic Impacts of Lead Time Reduction on Finance Based on Open Queueing Networks.- The Financial Impact of a Rapid Modeling Issue: the Case of Lot Sizing.- Product and Process Development.- A Flexibility Based Rapid Response Model in Ready to Wear Sector, in Turkey.- Modular Product Architecture: The Role of Information Exchange for Customization.- Supply Chain Management.- The Impact of Technological Change and OIPs on Lead Time Reduction.- Global Supply Chain Management and Delivery Performance: a Contingent Perspective.- In-Transit Distribution Strategy: Hope for European Factories?.- Effect of component interdependency on inventory allocation.- Dynamic Nature and Long-Term Effect of Events on Supply Chain Confidence.- Evaluation of Supply Process Improvements Illustrated by Means of a JIS Supply Process from the AutomotiveIndustry.- Information Needs for Decisions on Supply Chain Design.- A Conceptual Framework for the Integration of Transportation Management Systems and Carbon Calculators.- A Conceptual Framework for the Analysis of Supply Chain Risk.