Del i serien India Studies in Business and Economics

Quality

Domains and Dimensions

Häftad, Engelska, 2018

AvS. P. Mukherjee

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Further, it covers non-traditional subjects such as quality of life, quality of working life, quality assurance and improvement in education, with special reference to higher education, quality in research and development and characterizes the quality-related policies and practices in Indian industry.

Produktinformation

Utgivningsdatum2018-12-23
Mått155 x 235 x 23 mm
Vikt616 g
FormatHäftad
SpråkEngelska
SerieIndia Studies in Business and Economics
Antal sidor383
FörlagSpringer Verlag, Singapore
ISBN9789811345999

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Shyama Prasad Mukherjee retired as the Centenary Professor of Statistics at the University of Calcutta, where he was involved in teaching, research and promotional work in the areas of statistics and operational research. He was the founder secretary of the Indian Association for Productivity, Quality and Reliability and is now its mentor. He received the Eminent Teacher Award from the Calcutta University, P.C. Mahalanobis Birth Centenary Award from the Indian Science Congress Association and Sukhatme Memorial Award for Senior Statisticians from the Government of India.

Quality—A Big Canvas.- Quality Systems And System Standards.- Quality Of Measurements.- Managing Quality To-Day.- Improving Process Quality.- Total Quality Management.- Quality In Services—Initiatives For Improvement.- Measuring Customer Satisfaction.- Quality Circles And People-Related Issues.- Quality Of Life.- Quality In Education.- Quality In Research And Development.- Quality-It Interface.- Analysis Of Quality Costs.- Quality Management In Indian Industry.- Quality And Sustainability.