"I find the book particularly valuable on a subject that is as complex as it is almost unresearched, namely what does the Israeli civil service do? Galnoor, based on his experience and rich involvement in Israeli public service, for example as Civil Service Commissioner from 1994 to 1996, is able to point out some of the key behavior patterns of the civil service... Galnoor’s comprehensive examination of public management in Israel should be of great interest to both students and scholars of business and management, government and politics, and public law, as well as for regional policy-makers." - Assaf Meydani, Centre for Socio-Legal Studies, University of Oxford, and the Academic College of Tel Aviv-Yaffo; Israel Studies Review, Vol.28, Issue 1, Summer 2013.