Janette Young is a consultant and learning facilitator in knowledge management, personal awareness and innovative leadership. Her background is in higher education, having worked as a Senior Lecturer at UK Universities designing and delivering knowledge management programmes. Janette’s research interests include knowledge creation and the web environment. She has received awards and acted as an external examiner in knowledge management. Janette lives in Northumberland in the North East of England, UK.

• DedicationList of figures and tablesAcknowledgementsPrefaceAbout the authorPart 1: The inner path of knowledge creationChapter 1: Introduction to personal knowledge capitalAbstract:Knowledge management and knowledge creationThe knowledge workerKnowledge management in a web environmentPersonal knowledge managementIntroduction to personal knowledge capitalSummaryIntroductionChapter 2: Exploring knowledge creation tacit knowledgeAbstract:Knowledge creation and SECISummaryChapter 3: Tuning-in: knowingness for inner personal knowledge capitalAbstract:Living and sensingThe inner realmTuning into feelings and heartZen: quiet time for creativity (the tools for personal knowledge)SummaryReflective exercisesChapter 4: Mastering self and behaviourAbstract:The power of thoughtPruning the garden of your mindThe emotional wheelThink, feel and behaveSummaryReflective self-assessment questionsChapter 5: Ka, the knowledge awareness model for knowledge creationAbstract:Developing knowingnessKa: the knowledge awareness model of knowledge creation‘Ka’, the knowledge awareness model of knowledge creation incorporates the LOFTSummaryReflective exercisesPart 2: The outer path of personal knowledge capital in a web environmentIntroductionChapter 6: Personal knowledge and network buildingAbstract:Good relationships and caring environmentsShadow knowledgeValuing personal knowledgeReflective practice (business practice tools)SummaryExercises for self-assessmentChapter 7: Social capital and trust for a web environmentAbstract:Intellectual capitalSocial capitalSocial capital and the virtual environmentRelationships and trustTrust, conversation and learning in the online environmentSummaryExercisesChapter 8: The magic boxAbstract:IdeasConversationKnowledge, blogs and social interactionSummaryExercisesChapter 9: Community and cultureAbstract:Community, trust and social capitalTypes of web-based communityCommunities of practiceThe e-learning communityThe wisdom communityThe knowledge communityThe network communityCultureAssessing organisational cultural readiness for knowledge sharingSummaryReflective exercisesChapter 10: Mobilising and designing the web infrastructure for twenty-first-century livingAbstract:Knowledge-based systems and value addedKnowledge and interactivity onlineThe infrastructure and ecology for knowledge-based systems (IEKBS)Pruning the gardenSummaryReflective exercisesChapter 11: The application and exploration of knowledge creation theoryAbstract:The Unified Model of Knowledge CreationThe SECI modelThe changing nature of the Ba metaphor‘Ba’, changing labels, and virtual interactionValuing Knowledge Creation Assets (KCAs)The application of Knowledge Creation Assets in virtual spaceThe management of the knowledge creation theoryManaging the virtual environmentSummaryReflective exercisesChapter 12: The Knowledge Cube: a model for knowledge creation in the web environmentAbstract:The Knowledge Cube processesSummaryConclusion: the inner and outer path of knowledge creationInner personal knowledge capitalThe outer path of personal knowledge capitalBalancing, valuing and exploiting your personal knowledge capitalSummaryGlossaryReferencesIndex

"This is interesting and challenging reading. This work is relevant for anyone concerned with personal knowledge capital, from researchers and professionals looking for personal knowledge management, to lecturers wanting to develop their own personal knowledge capital. This is a book to read, to put into practice and to read again." --Online Information Review