Organizational Digital Transformation

James J. Jiang (JJ) is a Distinguished Professor at National Taiwan University (NTU). Prior to joining NTU in 2014, he was a chaired professor in the U.S. and Australia for 2 decades. He is a pioneer and leading scholar in IT project and program management and a Fellow of the Association for Information Systems.Gary Klein is Professor Emeritus of Information Systems at the University of Colorado Colorado Springs. A seasoned consultant and educator, he published over 200 articles on project and program management, served as Co-Editor-in-Chief of Project Management Journal, and is an elected Fellow of the Decision Science Institute.Judy Y. H. Huang is a PhD candidate at National Taiwan University, specializing in IT program governance. In addition to academic articles, she has co-authored two books on IT Program Management and Mixed-Method Research Methodology.

• List of Figures and TablesReview QuotesIntroductionChapter 1: Digital Transformation and IT-Enabled Program ManagementChapter 2: Identifying and Formulating the ProgramChapter 3: Defining and Planning the ProgramChapter 4: Executing and Delivering the ProgramChapter 5: Closing the ProgramChapter 6: ConclusionGlossaryAbout the AuthorsIndex

"Over the years, I have read countless books on digital transformation and project management, but Organizational Digital Transformation: An IT-Enabled Program Approach is one of the very few practical books that fully integrates a strategic vision with execution tools and truly brings them to life. This book's interpretation of digital transformation goes far beyond superficial slogans; it uses a rigorous logical framework to systematically explain how to translate a transformation blueprint into measurable results through IT-enabled program management—covering everything from strategy formulation and program design to benefits realization. If you are a senior IT executive, an IT manager at any level, a digital transformation program manager, or a core member of a PMO team, this book will become the most essential guide in your toolbox. It not only helps us identify risks and blind spots along the transformation journey but also provides an evidence-based action framework to assist you in making the right decisions in complex and dynamic environments. This is a professional classic worth reading, verifying, and practicing repeatedly. I sincerely recommend it to all leaders at the forefront of IT-enabled organizational transformation." - Michael Kung, Sr. Executive Partner, Executive Programs Gartner "This book cuts through the clutter to give educators and leaders a sharp, practical playbook for guiding big change. Richly illustrated with real-world examples and equipped with tools aligned to industry best practices, it's built for teaching and doing both, without the heavy textbook feel. This concise, executive-style guide serves as a key to success, whether you are developing a course or spearheading a transformation, enabling you to seamlessly integrate theory and practice." - Dr. Jacob Chia-An Tsai, Department of Information Management, National Central University, Taiwan "Organizational Digital Transformation delivers an exceptional level of professionalism and depth. For newcomers or practitioners seeking to transition from project to program, or from tactical execution to strategic delivery, this book serves as a rare and valuable roadmap. The author's description of the program manager's role is particularly well-articulated, emphasizing a critical truth: the success of a program manager is not defined by whether individual projects are completed, but by whether the intended strategy is realized. A great program manager is not merely an executor of strategy, but a strategic interpreter and real-time navigator. In this context, this book is undoubtedly an outstanding work in the field of IT program management." - Raymond Chang, Executive Vice President, Digital, Data & Technology Department, KGI Financial