The development of online retail has taught us something very different, however: Every product category can be sold online, and the more unwieldy the products and the more consultation support they require, the more suc cessful they are on the Web.
Gerrit Heinemann is a professor of business, management and trade at the Niederrhein University of Applied Sciences, Monchengladbach, Germany. Christoph Schwarzl is Managing Director and Retail Industry Principal at Accenture, Dusseldorf, Germany.
Online Retailing in Transition – Revolution, not Evolution.- New Online Retailing — What Does It Mean?.- Eight Success Factors in New Online Retailing.- Best Practices in New Online Retailing.- Risks and Benefits of New Online Retailing.