ROGER I. CARTWRIGHT is a consultant and writer specialising in management skills. He is the author of a range of books designed for students and practitioners, including Mastering the Business Environment, Mastering Marketing Management and Mastering Customer Relations.

• ForewordPrefaceIntroductionMotivating Human ResourceDeveloping Human ResourceTeam Behaviour and GroupthinkTeam DevelopmentTeam RolesHigh Performance Teams: Recruiting for SuccessThe Role of the LeaderPower and RelationshipsConflict ResolutionTeams and CultureConclusionAppendicesBibliographyIndex.

ROGER I. CARTWRIGHT is a consultant and writer specialising in management skills. He is the author of a range of books designed for students and practitioners, including Mastering the Business Environment, Mastering Marketing Management and Mastering Customer Relations.

• ForewordPrefaceIntroductionMotivating Human ResourceDeveloping Human ResourceTeam Behaviour and GroupthinkTeam DevelopmentTeam RolesHigh Performance Teams: Recruiting for SuccessThe Role of the LeaderPower and RelationshipsConflict ResolutionTeams and CultureConclusionAppendicesBibliographyIndex.

ROGER I. CARTWRIGHT is a consultant and writer specialising in management skills. He is the author of a range of books designed for students and practitioners, including Mastering the Business Environment, Mastering Marketing Management and Mastering Customer Relations.

• ForewordPrefaceIntroductionMotivating Human ResourceDeveloping Human ResourceTeam Behaviour and GroupthinkTeam DevelopmentTeam RolesHigh Performance Teams: Recruiting for SuccessThe Role of the LeaderPower and RelationshipsConflict ResolutionTeams and CultureConclusionAppendicesBibliographyIndex.