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Mass customization (MC) has been hailed as a successful operations strategy across manufacturing and service industries for the past three decades. Mass Customization: Engineering and Managing Global Operations presents emerging research on the role of MC and personalization in today’s international operations context.
Flavio S. Fogliatto is Professor of Engineering in the Industrial and Transportation Engineering Department of the Federal University of Rio Grande do Sul, Porto Alegre, Brazil.Giovani J.C. da Silveira is an associate professor in the Haskayne School of Business at the University of Calgary, Calgary, Canada.
1. Designing and Planning for Mass Customization in a Large Scale Global Production System.- 2. Process Typology of Mass Customizers.- 3. Service Customization Through Dramaturgy.- 4. NPD-SCM Alignment in Mass Customization.- 5. Managing Technological Innovations Affecting Product Complexity, Modularity and Supply Chain Structure.- 6. The Platform Formation Problem.- 7. Shape Commonalization to Develop Common Platforms for Mass Customization.- 8. A Platform Identification Method for Service Family Design using a Process Model and a Clustering Method.- 9. A STEP-Compliant Online Product Digital Library for Customized Products.- 10. Production Planning and Control for Mass Customization.- 11. Designing and Planning of Material Handling Systems for Mass Customization.- 12. Design for Changeover (DFC): Enabling Flexible and Highly Responsive Manufacturing.- 13. Additive Manufacturing for Mass Customization.- 14. Selecting Relevant Clustering Variables in Mass Customization Scenarios Characterized by Workers’ Learning.- 15. Re-examining Postponement Benefits: An Integrated Production-inventory and Marketing Perspective.- 16. User Participation Within Virtual Worlds.- 17. Contrasting Opportunities for Mass Customization in Food Manufacture and Food Processes.