Robert M. Murphy is a professor and lecturer in management, leadership and managing change. He is a retired US Army officer who has experience as commander, staff officer and as a researcher, and has lectured throughout Europe, Central America and China. He has academic experience as academic department chair and executive to university president for planning.Kathleen M. Murphy is a professor and lecturer in management, entrepreneurship, negotiations and International Business. She has lectured throughout Europe, especially Poland. She was the university representative to Russia to study international education initiatives, and has taught management for a semester at Finance and Economics University, Yunnan, China.

• List of FiguresPrefaceAcknowledgementsIntroductionOverviewIs this Dilemma Real?Why the Gordian Knot?The Path of the BookA Final NoteChapter 1 Evolution of Management ThoughtOverviewA Brief History of ManagementThe Third WaveChapter 2 Classical Approaches to ManagementOverviewScientific ManagementThe Birth of BureaucraciesThe Search for an Administrative ProcessThe POMC ModelChapter 3 Evolution of the Management ProcessOverviewThe POMC TimelineOrganizational Change ProcessChaordic AgeA Final CommentChapter 4 The Struggle to Define LeadershipOverviewManagement versus LeadershipA Systems View of LeadershipA Final CommentChapter 5 Why the Distinction MattersOverviewLeading SituationsThe Difference MattersThe Difference Impacts Organizational ChangeChapter 6 Future Trends for Managers and LeadersSorting Out the FutureLeaders and Managers in Chaordic OrganizationsChapter 7 ConclusionsSelected Resume of Dr. Robert M. MurphySelected Resume of Dr. Kathleen M. MurphyBibliographyIndex

'The critical need to distinguish between leaders and managers that the growing complexity of society demands will be well served by this clear, concise book written by two people who have spent their lives thinking, teaching and writing about it.' — Dee Hock, Founder and CEO Emeritus, VISA, Author, Birth of the Chaordic Age'The Murphys have provided us with a unique perspective of the complex subjects of management and leadership. While there are countless publications that attempt to define and homogenize these operational and behavioral principles, this body of work takes the reader through a critical analysis that requires us to consider the historical evolution of management and leadership in organizations, current understandings and a look into the future. The book is an interesting and rewarding journey for the reader as, in the end, we are better tooled to understand the appropriate differences and even common elements for what might constitute exemplary management and leadership practices.' — Gary Bonvillian, President Emeritus, Thomas University'Robert and Kathleen Murphy move us beyond the present "status quo" into a bright future based on a philosophy I have always ascribed to: "Leadership is a matter of how to be, not how to do.' — Frances Hesselbein, President and CEO, Frances Hesselbein Leadership Institute, Presidential Medal of Freedom Recipient'Robert and Kathleen Murphy have brilliantly illuminated the difference between management and leadership. Their lessons at the US Army War College served me and thousands of military officers and civilians very well over many years.' — Thomas Bostick, Senior VP, Intrexon