Management and Information Technology after Digital Transformation

Peter Ekman is an associate professor of marketing at Mälardalen University and deputy dean of the Swedish Research School of Management and IT hosted by Uppsala University. His research focuses on firm digitalisation within business networks and service ecosystems, often in a global sustainability or globalizationn context.Peter Dahlin is an associate professor of business at Mälardalen University, Sweden, and honorary visiting scholar at the University of Exeter, UK, and is affiliated to the Business School. His research interests include applied analytics, network analysis and business performance.Christina Keller is the dean of the Swedish Research School of Management and IT at Uppsala University and professor in informatics at Lund University School of Economics and Management. Her main research interests include online learning, design science research and information systems in healthcare.

• PrefacePeter Ekman, Peter Dahlin and Christina KellerForewordFredrik Nilsson and Fredrik Tell1. Perspectives on Management and Information Technology after Digital Transformation Peter Ekman, Peter Dahlin and Christina Keller2. Digital Transformation: Towards a New Perspective for Large Established Organisations in a Digital Age Alan W. BrownPart 1 – The transformation of society and markets3. Managing Digital Servitization: A Service Ecosystem PerspectiveDavid Sörhammar, Bård Tronvoll and Christian Kowalkowski4. Caught on the platform or jumping onto the digital train: Challenges for industries lagging behind in digitalisationPeter Ekman, Magnus Berglind and Steven Thompson5. Digitalisation for Sustainability: Conceptualisation, Implications and Future Research Directions Elena Anastasiadou, Linda Alkire and Jimmie Röndell6. Reaching New Heights in the Cloud: The Digital Transformation of the Video Games Industry Kevin Walther and David Sörhammar7. Hyper-Taylorism and Third-order Technologies: Making Sense of the Transformation of Work and Management in a Post-digital Era Christoffer Andersson, Lucia Crevani, Anette Hallin, Caroline Ingvarsson, Chris Ivory, Inti José Lammi, Eva Lindell, Irina Popova and Anna Uhlin8. Why Space is Not Enough: Service innovation and service delivery in senior housingPetter Ahlström, Göran Lindahl, Markus Fellesson, Börje Bjelke and Fredrik Nilsson9. Challenges in Implementing Digital Assistive Technology in Municipal HealthcareAnn Svensson, Linda Bergkvist, Charlotte Bäccman and Susanne DurstPart 2 – Managerial and organisational challenges10. Modern project management: Challenges for the future Klas Sundberg, Birger Rapp and Christina Keller11. Managing the Paradoxes of Digital Product InnovationFredrik Svahn and Bendik Bygstad12. When External Reporting Goes Social: New Conditions for Transparency and Accountability?Cecilia Gullberg13. Robotic Process Automation and the Accounting Profession’s Extinction ProphecyMatthias Holmstedt, Fredrik Jeanson and Angelina Sundström14. Managing Digital Employee-Driven Innovation: The Role of Middle-Level Managers and Ambidextrous LeadershipIzabelle Bäckström and Peter Magnusson15. Digital Gamification of Organisational Functions and Emergent Management PracticesEdward Gillmore16. Leveraging Digital Technologies in Enterprise Risk ManagementJason Crawford and Jan LindvallSection 3 – Framing digitalisation17. The End of Business Intelligence and Business AnalyticsMatthias Holmstedt and Peter Dahlin18. ‘Deleted User’: Signalling Digital Disenchantment in the Post-Digital SocietyCristina Ghita, Claes Thorén and Martin Stojanov19. The Role of Boundary-Spanners in the Post-Digitalised Multinational CorporationHenrik Dellestrand, Olof Lindahl and Jakob Westergren20. The Effect of Digital Transformation on Subsidiary Influence in the Multinational EnterpriseNoushan Memar, Ulf Andersson, Peter Dahlin and Peter Ekman21. Understanding Information System Outsourcing in the Digital Transformation Era: The Business-relationship Triad ViewCecilia Erixon and Peter Thilenius22. Transforming the Management/Profession Divide: The Use of the Red–Green Matrix in Swedish SchoolsAnton Borell, Johan Klaassen, Roland Almqvist and Jan Löwstedt23. Integrating research in master’s programmes: Developing students’ skills to embrace digitally transformed marketsTodd Drennan, Cecilia Thilenius Lindh and Emilia Rovira NordmanIndex