Leading Quality Improvement in Nursing, Health & Social Care

Annette Chowthi-Williams is an experienced academic, senior NHS manager and practitioner, and is currently an academic at the University of Roehampton in London.  Dr Chowthi-Williams is a Senior Fellow of the Higher Education Academy and an External Examiner. She has a particular interest in healthcare innovation and improvement, public health and leadership in community and primary care. Her interest in healthcare innovation and improvement has led to the development of possibly the first health care change management model in nursing and nurse education, and recently published a book on the subject, Successful Change Management in Health Care: Being Emotionally and Cognitively Ready. She is passionate about student’s wellbeing and on engaging and involving then in their teaching and learning.

• Part 1: The Theory and Context of Leading Quality ImprovementChapter 1: The Concept of Quality Improvement - Annette Chowthi-Williams and Agnes HwekweteChapter 2: What is Leading Quality Improvement? - Vanessa Coelho and Annette Chowthi-WilliamsChapter 3: Tools and Techniques for Identifying Service Gaps for Quality Improvement - Joicy George and Nira RaguseelanChapter 4: Change Management Models and Improvement Methodologies for Leading Quality Improvement - Annette Chowthi-Williams and Angela GreenChapter 5: A Multidisciplinary Approach to Leading Quality Improvement - Kate Nash and Justine ClementsChapter 6: The Critical Role of Leadership in Quality Improvement - Raquel Marta and Annette Chowthi-WilliamsPart 2: Applying Skills to PracticeChapter 7: Planning Quality Improvement in Healthcare - Annette Chowthi-WilliamsChapter 8: Implementing Quality Improvement in Healthcare - Anosha Sirpath, Avanelle Ogundipe, Debby Hylton, Victoria Adebola and Helen OakleyChapter 9: Evaluating Quality Improvement - Sandie WoodsChapter 10: Sustaining and Maintaining Quality Improvement - Anosha SirpathChapter 11: Leading Successful Quality Improvement in Healthcare - Annette Chowthi-Williams, Vanessa Coelho and Raquel MartaChapter 12: Conclusion - Annette Chowthi-Williams