Leading Culture Change in Global Organizations

Daniel Denison is professor of management and organization at International Institute for Management Development (IMD) in Lausanne, Switzerland.Robert Hooijberg is professor of organizational behavior at IMD. His areas of special interest are leadership and 360-degree feedback, negotiations, team building, and organizational culture. Nancy Lane is a research associate at IMD who collaborates with Robert Hooijberg. Colleen Lief is project manager of the IMD-Lombard Odier Darier Hentsch Family Business Research Center.

• Foreword by Edgar H. Schein ixPreface xiii1. Building a High-Performance Business Culture 12. Supporting the Front Line 253. Creating Strategic Alignment 494. Creating One Culture Out of Many 715. Exporting Culture Change 916. Building a Global Business in an Emerging Market 1137. Building a Global Business from an Emerging Market 1338. Building for the Future: Trading Old Habits for New 153Appendix: Denison Organizational Culture Survey: Overview and Resource Guide 173Notes 195Acknowledgments 205The Authors 209Index 211