Leading at a Higher Level

Dr. Ken Blanchard has had an incomparable impact on the day-to-day management of millions of people and companies. His phenomenal bestseller The One Minute Manager, has sold 13 million copies. He is Founder and Head of  The Ken Blanchard Companies, an international management training and consulting firm he co-founded in 1979.

• Table of contentsSection I. Set your sights on the right target and vision1. Is your organization high performing?2. The power of vision  Section II. Treat your customers right  3. Serving customers at a higher level  Section III. Treat your people right  4. Creating a higher level culture5. Empowerment is the key6. Situational leadership® II: the integrating concept7. Self leadership: the power behind empowerment8. Partnering for performance9. Essential skills for partnering for performance: the one minute manager10. Coaching for higher leadership11. Situational team leadership12. Organizational leadership13. Strategies for managing a change  Section IV. Have the right kind of leadership  14. Servant leadership15. Determining your leadership point of view