Leadership in Tourism and Hospitality

This insightful book elucidates the latest advances on leadership in tourism and hospitality, featuring cutting-edge conceptual and empirical research from renowned international scholars. Presenting the latest research on leadership theories, behaviors, and strategies, it analyzes leadership across a variety of contexts including within tourism destinations and organizations, through crisis and for sustainability. Contributing authors cover current debates on leadership, strategy, and innovation, and explore responsible and entrepreneurial management at macro, micro, and meso levels of analysis. Highlighting key features of strong leadership, such as flexibility and an interactive approach, chapters emphasize that effective management optimizes performance, increases customer satisfaction and improves sustainability in these organizations. Leadership in Tourism and Hospitality is a vital resource for scholars and students of tourism management. Industry practitioners, policymakers, and destination managers involved in the governance and strategy of tourism and hospitality organizations will also benefit from its actionable recommendations.