Leadership Challenge

JAMES KOUZES is a fellow at the Doerr Institute for New Leaders at Rice University and formerly the Dean’s Executive Fellow of Leadership, Leavey School of Business at Santa Clara University. BARRY POSNER holds the Michael J. Accolti, S.J., Chair at Santa Clara University and is Professor of Leadership with the Leavey School of Business. He is Chair of the Department of Management and Entrepreneurship and previously served as Associate Dean for Graduate Programs, as well as Executive Education, and as Dean of the Leavey School.

• Introduction xv1 When Leaders Are at Their Best 1The Five Practices of Exemplary Leadership The Five Practices Make a Difference Leadership Is a Relationship Putting It All Together: Credibility Is the FoundationPractice 1Model the Way 292 Clarify Values 31Find Your Voice Affirm Shared Values3 Set the Example 59Live the Shared Values Teach Others to Model the ValuesPractice 2Inspire a Shared Vision 854 Envision the Future 87Imagine the Possibilities Identify a Common Purpose5 Enlist Others 111Appeal to Common Ideals Animate the VisionPractice 3Challenge the Process 1376 Search for Opportunities 139Seize the Initiative Exercise Outsight7 Experiment and Take Risks 165Generate Small Wins Learn from ExperiencePractice 4Enable Others to Act 1918 Foster Collaboration 193Create a Climate of Trust Facilitate Relationships9 Strengthen Others 219Enhance Self-Determination Develop Competence and ConfidencePractice 5Encourage the Heart 24710 Recognize Contributions 249Expect the Best Personalize Recognition11 Celebrate the Values and Victories 275Create a Spirit of Community Be Personally Involved12 Treat Challenge as an Opportunity 303Your Leadership Matters Liberate the Leader Within Everyone Everyone Can Learn to Lead Become Your Best Self You Won’t Always Get It Right Make Becoming a Better Leader a Daily Habit Remember the Secret to Success in LifeEndnotes 325Acknowledgments 367About the Authors 371Index 375

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